Mercy Corps
Location: Portland, OR
Position Status: Full-time, Non-Exempt, Regular
Minimum Starting Salary: $46,000 annualized ($22.11/hour) commensurate with experience
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Department Summary
The mission of the Resource Development (RD) department is to advance the organization’s strategic goals and support our worldwide team by raising flexible funds, profile, and influence. The RD team encompasses several dozen dynamic professionals who possess a wide range of skills. We are gift officers, direct response fundraisers, web developers, marketers, and media relations strategists. We are database managers, digital specialists, creative designers, storytellers, and teachers. Most of all, we are passionate about Mercy Corps’ mission and believe a better world is possible.
Mercy Corps’ High Impact Philanthropy (HIP) team is a crucial component of the Resource Development Department. The team operates under the strategic leadership of the VP of Development and is comprised of two core units: 1.) those who work directly with donors (gift officers) and; 2.) those who maintain the systems and tools of successful major and planned gift donor engagement (HIP services). Working collaboratively, these two units develop and enhance relationships with donors and prospects from the private sector, focusing on individuals and family foundations with the capacity to make current gifts of $10K+ as well as deferred (planned giving) gifts of all levels. The HIP team is responsible for ambitious revenue growth goals.
General Position Summary
The Senior Coordinator of Donor Engagement will be a key part of a dynamic team responsible for managing individual donors whose philanthropy supports Mercy Corps’ global operations. The Senior Coordinator of Donor Engagement will collaborate with frontline fundraisers and other services staff on the HIP team by supporting a variety of unique and bespoke donor engagement opportunities that seek to acquire, cultivate, steward, and solicit high-net-worth individuals and legacy society members. This includes small events (virtual and in-person), donor trips to the field (virtual and in-person), as well as a variety of other engagements and written communications.
Essential Responsibilities
PLANNING AND IMPLEMENTATION
- Supports the Director of HIP Services and Deputy Director of Donor Engagement in implementing a comprehensive HIP Services Strategy which includes mail, digital outreach, event planning (including virtual events), donor and board member travel and personal gift officer outreach support.
- Supports HIP event strategy and assists in coordination of all aspects of major donor events.
- Works closely with department team members, senior level leaders and board members on donor travel and event logistics and execution.
- Creates content for a variety of communication materials for internal and external facing audiences, including meeting briefs, bios, invitations, run-of-show, talking points, presentations etc.
- Serves as a project coordinator, editor and/or writer for donor-driven communication materials.
- Provides advanced planning support for major donor trips to the field including itinerary, logistics, invitations and other pre-trip materials, post-trip follow-up and assessments.
- Maintains and manages information through databases and systems for travel, events, and communications.
- Cross-train and serve as back-up to Deputy Director of Donor Engagement and HIP Services Coordinator on all essential functions.
Supervisory Responsibility
None.
Accountability
Reports Directly To: Deputy Director, Donor Engagement (HIP)
Works Directly With: HIP Team, Resource Development, Regional Program Team, donors, and board members.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.
Minimum Qualification & Transferable Skills
- Bachelor’s degree or 3+ years of equivalent experience.
- 3 years’ experience in a non-profit setting, preferably in a large, fast-paced fundraising operation.
- Experience organizing small and medium sized-events.
- 3 years’ experience in advanced level office administrative support.
- Extremely detail-oriented and able to support high-level travel.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) required. Knowledge of Raiser’s Edge preferred.
- Excellent problem solving and interpersonal skills.
- Excellent written and oral communication skills.
- Previous experience in international or non-profit work or a demonstrated interest in these fields preferred.
- Ability to be flexible, resourceful, and innovative in a variety of situations.
- Willingness to maintain open line of communications with supervisor.
- A demonstrated ability to be self-motivated and adaptable, and to work both independently and as part of a team.
Success Factors
This position requires a versatile multi-tasker with the proven ability to organize and prioritize urgent tasks, create, and follow procedures, and meet deadlines. A strong commitment to teamwork and demonstrated ability to communicate effectively with team members of varied work styles is also essential. The successful Senior Coordinator of Donor Engagement will have demonstrated initiative, flexibility and creativity in planning and problem solving and a proven ability to learn quickly and be accountable for results. The ability to understand the larger picture while remaining focused on the details is important and a sense of humor and an awareness and sensitivity to multi-cultural international development work will serve the position well. Strong project management skills and an interest in international development work and the ability to maintain confidentiality of sensitive and confidential materials are also important.
Living Conditions / Environmental Conditions
The position is based in Portland, OR and may require infrequent (less than 5%) travel for events and/or donor trips to the field.
Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. Any offers of employment or continued employment are dependent on the successful completion of the screens which include, but are not limited to our Background Check and Interagency Misconduct Disclosure Scheme processes,
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.