Donor Billing and Reporting Analyst

Job Title: Analyst, Donor Billing and Reporting Reports to: Manager, Donor Billing and Reporting

Department: Global Controller Department Location: Baltimore, MD (Open to Telecommuting)

About CRS

A leading global humanitarian and development agency, Catholic Relief Services (CRS) reaches over 130 million people across more than 110 countries, without regard to race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, health and social services, agriculture, education, water and environment, small enterprise and justice and peacebuilding. Since 1943, we have built strong partnerships with local communities, governments, and organizations around the world, creating renowned programming and operations that produce tangible results and make us a trusted partner. Our mission is lasting transformation of individual lives and entire societies.

Job Summary:

The Analyst, Donor Billing and Reporting collaborates and works closely with the respective country program Finance Managers and Regional Finance Officers to ensure billing, invoicing, and reporting are in accordance with GAAP, CRS finance policies and procedures. This position ensures that CRS’ Accounts Receivable (AR) module is maintained, and financial data is retrieved from it complete and accurate financial reporting.

The Analyst, Donor Billing and Reporting supports in CRS’ financial reporting submission for all centrally funded USG awards including the calculation and drawdown processes. The Analyst ensures systems, capacities and structures exist to support the timely flow of financial information between CRS and the USG to support the delivery of all centrally funded USG programs.

Roles and Key Responsibilities

1. Prepare and submit for approval the Federal Financial Reports to the U.S. Government including Financial Status Reports (SF 425s). Manage changes in financial reporting requirements to ensure Agency compliance.
2. Prepare the timely submission of quarterly Financial Cash Transaction Reports (FCTRs) to the U.S. Government and other public donors within established submission timelines.
3. Prepare monthly cash draws for all USG awards from Payment Management System (PMS).
4. Monitor the CRS database systems for current and historical information regarding the position of open, expired, and closed donor agreements. Maintain USG systems and databases for reporting.
5. Review and monitor monthly public donor activity and perform monthly revenue recognition and ensure that the appropriate actions are taken for clearing the exceptions.
6. Oversea monthly billing, invoicing, matching processes in Account Receivable module and support the Manager for all AR related questions. Ensure that all billing exceptions are addressed at the source and the corresponding job aids are updated to train staff about any changes.
7. Support with yearend activities that relate to AR, reporting, billing for having accurate balances.
8. As part of the centralized process, act as a point person in creating Agency’s customers in the system based on the requests received from Country Programs and HQ departments.
9. Working with Country Program staff, ensure prompt resolution of grant over-expenditures and the responsible management and oversight of cost share obligations.
10. Serve as CRS’ technical expert for USG financial reporting and provide training and support for Finance and Program staff regarding public resource accounting, reporting and closure issues.
11. Maintain positive relationships with donor contacts.
12. Develop and implement systems to ensure the timely collection of receivable balances from donors.

Qualifications:

1. Minimum Bachelor’s Degree in Finance/Accounting or related field. Master’s Degree preferred.
2. Minimum 3-5 years of accounting experience and financial management of U.S. Government grants.
3. Minimum 3-5 years of experience managing Accounts Receivable subledger using ERP.
4. Strong knowledge of all MS Office programs required, especially MS Excel. Knowledge of Oracle Cloud preferred.
5. Knowledge of U.S. Government regulations for non-profit organizations, and other major public donor financial regulations.
6. Knowledge in USG donor systems and USG donors database management.
7. Knowledge and experience in GAAP.

Personal Skills:

1. 1. 1. 1. Excellent oral and written communication and interpersonal skills. 2. Experience in monitoring complex donor budgets, reconciling budget to actual and understanding budget deviations and required solutions. 3. Demonstrated experience managing multiple projects concurrently under deadline pressure and changing priorities in a high-volume setting. 4. Strong analytical/problem solving skills and advanced accounting knowledge. 5. Ability to recognize the need to elevate advanced support requests to the appropriate team members. 6. Desire to work in a collaborative, proactive, and multicultural team environment, but able to work independently. Ability to maintain strong customer service. 7. Strong communication and presentation skills. Ability to train financial and non-financial staff of all levels. 8. Willingness to work additional hours during critical implementation periods.

Supervisory Responsibilities – Teams in Grants Accounting, Donor Billing and Reporting and External Audit units

Key Working Relationships:

Internal: Finance Division, Internal Audit, Regional Finance Officers, and Country Program offices

External: Donors, vendors, agency service providers, external auditors

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.