DMV Title Specialist

The DMV Specialist will be responsible for the daily processing of vehicle titles. Through a thorough understanding of corresponding state and local title processing regulations and Copart policies, the DMV Specialist will answer questions; provide support and facilitate the Copart experience through offering solutions to meet customer’s needs. In addition, the DMV Specialist will maintain file documentation, update customers on the file status, and maintain accurate records of vehicle titling within company guidelines. The DMV Specialist will be the face of the company through face to face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations.

• Efficiently and accurately identify/analyze vehicle title/ownership documents within company guidelines
• Provide excellent customer service to all internal and external customers
• Process vehicle titles in accordance with state guidelines
• Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner
• Communicate with customers via email or verbally to handle title issues daily
• Build a relationship and develop a professional rapport with DMV and sellers
• Maintain title bin filing as necessary
• Performs other duties as assigned
• HS diploma
• One-year vehicle title processing
• Computer proficiency (MS Office Word / Suite)
• Typing speed 45 words per minute
• Title knowledge of local and surrounding states is preferred.
• Must be able to work overtime schedule as needed
• Notary license preferred
• Bilingual a plus

For nearly four decades, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It’s never just a “job” when your coworkers are like family–it’s like coming home.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled