DIRECTOR – TALENT & ORGANIZATIONAL EFFECTIVENESS

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE

Director, Talent & Organizational Effectiveness, develops and leads strategies, approaches and capabilities around culture, on-boarding, engagement, performance management, succession, talent management, and organizational effectiveness, Partners with the DEBI COE on strategies to ensure diversity, equity, inclusion & belonging (DEBI) is at the core of our talent strategy. The Director, Talent & Organizational Effectiveness will understand business strategies and translate them into actionable programming, that enables the organization to achieve key performance results through its people.

Leads the Cultural development of the organisation to ensure demonstrable values of quality, responsiveness and innovation. He/she provides expert consultation, resources, tools and project management for key talent management initiatives such as: talent assessment, succession planning, performance management and development planning. S/he will work closely with the Global Leadership Team and other people managers to assess global talent needs and implement appropriate strategies, processes and systems to advance talent management within CARE USA. The incumbent will drive innovation in Talent Management. He/she will use information, data, and measures to inform the organization about how well CARE is advancing our Talent Management objectives. This role will be responsible for developing and implementing processes to identify and develop high potential talent in order to build future pipelines of diverse leaders

Job Responsibilities:

Organizational Effectiveness

• Provide thought leadership, strategic guidance, program development and direct service delivery for a robust, contemporary suite of talent and organization effectiveness offerings in the following areas:
• Executive on-boarding, coaching & development
• Leadership capability building
• Define and develop ongoing evaluation of the employee life cycle
• Listening and employee engagement/sentiment management
• Tools and resources for change management
• Work with key stakeholders (HR, executives, people managers) to develop and deploy solutions that build leadership capabilities and a culture that positions the organization to achieve its goals
• Use data analytics and insights as valuable tools to increase impact and to support the drive the business forward

Talent Management

• Drives strategy and execution for scalable talent management programs (talent assessment, high potential, mentoring & sponsorship, performance, development, succession, career pathing & development) that aligns with the needs of the organization
• Lead talent management processes, including, system infrastructure, timeline, tools and communication plan
• Lead teams directly and through influence across multiple, complex programs, projects and organizational boundaries

Diversity, Equity, Inclusion and Belonging

• In partnership with the Diversity, Equity, Inclusion & Belonging COE (DEBIs) deliver programs and metrics to build a diverse and inclusive culture that fosters a sense of belonging and demonstrates our organizational values
• Partner with cross-functional teams to ensure that DEBI is a critical consideration in all that we do to create an exceptional employee experience

PARTNER AND NETWORK

• Build strong partnerships with leaders to build a culture of continuous learning and development of CARE staff.
• Serve as a liaison with relevant HR network members and select country office staff focused on advancing talent management within their regions and country offices
• Network with external specialists who may be useful to support CARE’s talent management strategies.
• Identify and benchmark organizations and companies to learn good practices within the field of talent assessment and development.
• Continually builds personal knowledge base in appropriate content areas and keeps abreast of current external thinking, research, and development in these areas

Educational / Training:

Required: University degree or revelant experience

Desrired : Bachelor’s degree or equivalent experience in the field of Organizational Development, Organizational Behavior, I/O Psychology, Human Resources Management, or Business-related fields required

Experience:

• 10+ years of leadership experience in talent management, organizational development, and translating business strategies into practical initiatives, at progressively increasing levels of scope and complexity required especially in organization with global portfolios.
• Experience in not for profit and for-profit organizations preferred.

Technical skills:

• Building relationships
• Exceptional skill at educating and moving other towards a successful conclusion
• Strong project management, diagnostic and consulting skills
• Strong, proven presentation skills
• Ability to think strategically and systematically
• Coaching skills including the ability to establish trusting and open relationships with employees.
• Working knowledge of formal and informal individual group assessment methods.
• Knowledge of CARE’s culture and structure
• An ability to introduce staff development processes to diverse populations.