Director of Impact & Learning

SHOFCO is a grassroots organization that unlocks the potential of urban slum dwellers to lead hopeful and fulfilling lives. SHOFCO disrupts survival mode by providing critical services including health care, clean water, education, and economic empowerment; and links these efforts to a community-led advocacy platform. Over the next 5 – 10 years, SHOFCO aims to become a national platform for urban slum transformation across Kenya, demonstrating a scalable and replicable model that can be used around the world.

Reporting to the Chief Strategy Officer, the Director of Impact & Learning will be the lead of SHOFCO’s overall Monitoring, Evaluation and Learning function (leading on impact strategy, supervising ~3 managers and their teams, and delivering impact as an expert individual contributor for the most important impact – related analysis and writing).

Key Responsibilities/Roles

IMPACT FRAMEWORK DEVELOPMENT AND EXECUTION.

• Leading strategy on impact measuring across SHOFCO, including the use of quantitative and qualitative data collection and analysis, development and improvement of tools for this in collaboration with program teams.
• Overseeing the implementation of baseline studies and surveys to ensure our impact assessment reflects SHOFCO strategy and goals agreed with donor partners.
• Managing, coordinating, and executing the collection of impact data from communities, by program teams, partner organizations, and any other stakeholders, providing support for timely, accurate, and consistent reporting.
• Analyzing, synthesizing, and producing key successes and insights that can easily inform multiple audiences – including informing organization and program leaders, and reporting results and learning to communities, funders and other stakeholders (as both an expert individual contributor and manager, mentor and coach to other impact/M&E colleagues).
• Crafting new measurement frameworks that can be used for impact evaluations in support of new initiatives.
• Driving experimentation around data collection and analysis through new methodologies.

CROSS-TEAM COORDINATION.

• Working closely with SHOFCO program teams to understand and devise strategies to implement results that maximize impact, make choices on when to experiment vs. when to stay the course, and inform the broader impact narrative.
• Engaging with SHOFCO program teams to help them envision and embed creative methods for impact measurement into the solutions they’re delivering.
• Working with our partners and donors to shape how they collect and share data with us.
• Working closely with Advancement and Grants colleagues to understand reporting requirements for grants/contracts, creating clear frameworks for funder-based impact reporting, and supporting development of funding bids.
• Ensuring that we are holding ourselves accountable to the highest standards of transparency and integrity both internally and externally.

TEAM MANAGEMENT.

• Directly manage the overall MEL team, supporting recruiting and hiring, performance management, and professional development. Create and manage budgets.

Job Competencies (Knowledge, Experience and Attributes/Skills)

• Bachelor’s degree in international development, economics, business, mathematics, statistics, communications or related field, Masters/PhD preferred.

Professional Qualifications.

• A minimum of 7 years of full-time work experience in performance and impact.
• Strong analytical and evaluation design, and methodological skills, and experience using “right-fit” methods for a broad range of quantitative and qualitative approaches.
• An ability to innovate and redesign traditional monitoring and evaluation approaches to reflect the SHOFCO’s holistic community approach and SHOFCO’s organizing work.
• A positive mindset and attitude that continuously pushes SHOFCO program teams to accomplish their missions, and flexibly accommodates change and new asks.
• Experience working with governments, public institutions and large institutional funding organizations and can speak their language.
• Ability to facilitate the process of turning impact data into meaningful stories for the organization.
• Strong data and writing skills- can drive a high standard for SHOFCO impact outputs.
• Proven project management skills, ability to manage teams and develop leaders.
• Strong leadership and negotiation skills, ability to deal with different stakeholders, from operational staff to the senior leadership team of donors, investors and other stakeholders.