Director of Global Internal Communications

IRC Job Description

Position:

Director of Global Internal Communications

Reports To:

Chief Mobilization & Marketing Officer

Department:

External Relations, Marketing & Mobilization team

Location:

New York

Grade:

Compensation:

4B

$140000 – $170000 Annual

Exempt/Non-Exempt:

Exempt

Job Overview:

Marketing & Mobilization (M&M) is a dynamic team tasked with building the International Rescue Committee’s (IRC) global profile and brand, engaging our global workforce, increasing private revenue from deeper donor engagement and partnerships, and influencing our target audiences.

Global Internal Communications, helps the IRC achieve its strategy and goals by informing, inspiring and involving over 15,000 employees in 40 countries in multiple languages. The team crafts compelling content aligned to our strategic priorities and elevates our employee voices while continually striving to create a more engaged and inclusive work environment.

The Director owns the development and delivery of a strategy that connects, informs and inspires our employees around the world.

With the mentorship of the Chief Marketing & Mobilization Officer and Chief HR Officer, you will closely work with departments including the Gender Equality, Diversity and Inclusion (GEDI) unit, HR, IT, the President’s Office and other teams. Your team will support internal communication strategies and plans that build shared understanding of organizational goals and priorities, foster engagement among employees, and amplify employee voices across the organization. You’ll lead a team of three – senior officer, Diversity, Equality & Inclusion communications manager and multimedia content manager.

Major Responsibilities:

• Create and deploy a global internal communication strategy that supports the organization’s global strategic priorities, including GEDI, Strategy 100, and our colleagues, clients and programs
• Lead the creation of compelling content across our internal channels such as our intranet, RescueNet, email, e-newsletters and announcements, virtual town halls (“Huddles”), and videos
• Co-lead the continued maintenance and improvement of RescueNet, with the IT team, growing overall use and relevance of the tool
• Collaborate with M&M colleagues to ensure internal engagement during major communications moments (e.g., World Refugee Day, etc.)
• Provide executive communications counsel the Leadership Board and Senior Leaders Group, to help leaders keep staff engaged and informed.
• Serve as a go-to communications specialist for colleagues who need assistance developing internal communications plans and tactics.
• Lead in-depth analysis of metrics across internal channels, using data to evaluate current systems and propose and test new solutions
• Seek information on emerging trends and techniques in internal communication, researching and applying innovative solutions for large global organizations.

Job Requirements:

Bachelor’s degree in Communications, Marketing or related field work experience

8 -10 years’ experience as a member and key contributor to a global communications team in a large, diverse, multi-lingual organization

Exceptional business-writing skills, creativity and flexibility.

Highly sophisticated in delivering sensitive messages in a culturally appropriate manner to help build understanding and empathy in the organization.

Experience in the diversity/cultural competency field and lived multicultural experience preferred.

Experience providing communications counsel to senior executives.

Outstanding judgement and discretion.

French or Arabic highly desirable but not required

Working Environment:**

Hybrid work environment.

DEI statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowance

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.