DIRECTOR OF FUNDRAISING (BASED IN SPAIN)

In line with the values that guide the actions of our organization around the world, MSF OCBA is committed to promoting diversity, equity and inclusion; for this reason, we will strongly prioritize applications from socially underrepresented groups who meet the requirements.

GENERAL CONTEXT

Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.

The MSF movement is built around six operational directorates supported by MSF’s 21 sections, 24 associations and other offices together worldwide. MSF OCBA is one of those directorates. Our work is implemented by project teams and the country coordination teams; together with the organizational units based in Barcelona, Athens and decentralized in Nairobi, Dakar and Amman. The interventions are guided and supported by 5 Operational Cells, the Emergency Unit and other support departments.

MSF’s financial independence is an inseparable element of its independence of action. This independence is mainly anchored in the support of private donors and, in turn, in the trust that they place in MSF, in the relevance of its social mission, in the principles that MSF represents and in the accountability that allows donors to verify the implementation of its projects.

GENERAL OBJECTIVE AND JOB ENVIRONMENT

The objective of the position is to maximize private income in Spain, in an ethical and efficient way, to carry out MSF’s social mission with independence, neutrality and impartiality, while increasing MSF’s legitimacy and influence, thanks to the consolidation of a broad and committed base of supporters. With nearly half a million regular donors supporting our cause in Spain, our ambition is to be the preferred NGO in the country, with a target of €115M in private income for the year.

Based on the strategic lines defined by Management Team and Board, s/he is the person responsible for defining and implementing the fundraising strategy and guaranteeing its fulfilment. S/he directs the Fundraising Department, made up of approx. 300 people (50 in offices + 250 in Face to Face), which includes the following services and areas: Acquisition, Loyalty, Digital, Mid Donors, Legacies, Strategic Collaborations, Donor Service, CRM and Analysis.

The Director of Fundraising reports to General Direction and is a member of the management team of MSF OCBA. As such, s/he participates in the global reflections and decision processes of MSF OCBA and its positioning, both in Spanish society and within the international MSF movement.

MAIN RESPONSIBILITIES AND TASKS

• Define and implement the fundraising strategy in Spain to guarantee the financial independence of MSF.
• Define and implement the planning and budgeting process of the department to achieve the set objectives, monitor campaigns and fundraising activities, guaranteeing efficient and ethical use of the resources.
• Define and forecast fundraising income and expenses for the mid/long term, in accordance with the objectives set out in the strategic plan, in coordination with the General and Finance Direction.
• Lead and manage the team of people that make up the department: selection, monitoring, motivation, development and evaluation.
• Promote innovation in the department, keeping up to date with the latest trends in fundraising and management in general.
• Promote a result-oriented, donor-centric and data-driven culture in the team, ensuring the necessary technological developments to accompany the department’s ambitions.
• Guarantee accountability and transparency to donors, with respect and honesty, complying with the principles of Diversity/Equity/Inclusion in all materials.
• Co-lead the Home Society Committee, together with the Communication and External Relations departments to align content strategies, campaigns and actions towards Spanish society.
• Close collaboration with the Operations, Human Resources, Finance and Projects & IT departments to generate synergies and ensure the achievement of results.
• Be part of the international platform of Directors of Fundraising, which defines the guidelines for the MSF movement, promoting the exchange of expertise and strategic orientations.
• Participate in fundraising coordination platforms in Spain (Spanish Fundraising Association, F2F Observatory, etc.).
• Participate in the management team of MSF-OCBA for the analysis and definition of its strategies, policies, and positions.

SELECTION CRITERIA

Education and experience

• Experience of a minimum of 5 years in fundraising, marketing or similar management positions.
• Knowledge of fundraising techniques in international environments.
• Knowledge of innovation and management methodologies and tools.
• Work experience with CRMs and Marketing Automation tools.
• Ability to work under pressure and to meet deadline effectively.
• Fluent in Spanish and English. Desirable French.
• MSF experience at headquarters or in the field, or with another organization in the humanitarian field is desirable.

In this position you are expected to be a role model of OCBA’s leadership values:

• Promote honest and respectful communication.
• Foster a collaborative working environment.
• Drive towards ambition for maximum impact and effectiveness.
• Excellence in work organization and planning.
• Develop and growing people.
• Managing uncertainty and complexity.
• Promote a working environment where everyone understands that, regardless of their roles and responsibilities, they have an important contribution to make.
• Commit to upholding MSF values demonstrating integrity, diplomacy, professionalism, reliability, and resilience.

CONDITIONS

• Position can be based in any MSF-OCBA office in Spain (Barcelona, Madrid, Valencia, Sevilla, Bilbao).
• Full-time job, with possibility to work from home 60% of the time.
• Minimum commitment of 3 years. Extendable to 6 years.
• Annual Gross Salary: level HQ-7A – 65 390.61€ (divided in 12 monthly payments) + secondary benefits based on MSF OCBA Reward Policy.
• Starting date: June 2023.