Director of Collaborating, Learning, and Adapting (CLA) – Bosnia and Herzegovina

International Business & Technical Consultants, Inc.

About Us

International Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over 100 countries and implemented over 300 projects. IBTCI serves government agencies, private sector companies, and several donor agencies. IBTCI specializes in monitoring, evaluation, research, and learning (MERL) and institutional support across many areas and sectors including, but not limited to, conflict and crisis, democracy and governance, agriculture, economic growth, food security, education, environment, and global health.

Job Title: Director of Collaborating, Learning, and Adapting (CLA) – Bosnia and Herzegovina

Department/Location: Sarajevo, Bosnia and Herzegovina

Reports To: Chief of Party

Type: Regular Full-Time

Category: Proposal

Classification: Exempt

Clearance Required: N/A


IBTCI is seeking an experienced Director of Collaborating, Learning and Adapting (CLA) for an anticipated multi-year Monitoring, Evaluation, and Learning Activity in Bosnia and Herzegovina. The purpose of the USAID MEL Activity is to provide monitoring, evaluation, and learning (MEL), and collaborating, learning, and adapting (CLA) support services to USAID/Bosnia’s technical offices and implementing partners. These services will strengthen performance management by generating a technical evidence base to guide the Mission’s programming.

This position is contingent upon USAID award and will be based in Sarajevo, Bosnia and Herzegovina. Local applicants and ex-patriates are encouraged to apply.


Essential Duties/Tasks and Responsibilities:

  • Facilitate planning sessions and lead assessments to inform potential programming streams for the development of USAID/BiH’s Country Development Cooperation Strategy (CDCS).
  • Assist in the Mission’s portfolio review process by facilitating evidence review meetings and coordinating associated logistics; ensure compliance of data visualizations and summaries of Mission performance data.
  • Compile Monitoring and Evaluation (M&E) evidence generated by the project, incorporating effective data visualizations.
  • Coordinate efforts to enhance the involvement of local organizations in the project’s MEL activities.
  • Provide support for the development and implementation of the Mission’s Collaborating, Learning, and Adapting (CLA) agenda, including creating a list of planned learning events for the year.
  • Lead and manage a team of CLA specialists.
  • Facilitate and oversee logistics for learning events, for example: pause and reflect sessions, implementing partner meetings, and learning workshops.
  • Manage logistics, develop agendas and identify speakers to support communities of practice.
  • Deliver training sessions on monitoring, evaluation, and learning topics to USAID’s Implementing Partners.
  • Other duties as assigned.


Minimum Requirements:

  • At least 8 years learning and adaptive management, knowledge management, organizational learning, and/or monitoring and evaluation.
  • Experience compiling and preparing presentations using both quantitative and qualitative data for USAID staff and implementing partners.
  • Demonstrated skill and experience in facilitating groups, meetings, and events (both online and in-person), resulting in collaborative decision-making.
  • Demonstrated ability to transfer knowledge to diverse audiences (capacity strengthening) through training, mentoring, and other formal and non-formal methods, using adult learning methodologies.
  • Strong oral and written communication skills, excellent interpersonal, analytical, and training skills.
  • Flexibility to work both in a team and independently.
  • Proficiency in Microsoft Office suite.
  • Must be able to read, write, and speak fluent English; Bosnian language skills are a plus.


  • Bachelor’s Degree in organizational development, knowledge management, learning, or other area of expertise; Master’s degree preferred.

Preferred Knowledge, Skills and Abilities:

  • Previous experience as a CLA Director and/or senior-level CLA Advisor for a USAID activity.
  • Strong expertise implementing Mission-wide CLA and MEL activities, applying learning to improve Mission programming.
  • Expertise in working with a variety of stakeholders, including host country government personnel, NGO partners, international donor agencies.
  • Successful past facilitation of learning events.
  • Previous experience with USAID’s CLA initiative is preferred.
  • Strong time-management, multi- tasking, and organizational skills.
  • Strong negotiator and collaborator who strengthens business relationships.
  • Strong critical thinking and problem-solving skills to plan, organize, and manage learning events.
  • Excellent oral and written communication skills.

Working Environment: Work is typically performed in an office environment.

Physical Requirements: This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs.

Supervisory Responsibility: This position does have supervisory responsibilities.

Travel: Travel within Bosnia and Herzegovina may be required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About the Organization:

IBTCI has been in business since 1987. We specialize in Monitoring, Evaluation, Research & Learning (MERL), Institutional Support (IS), Financial & Risk Management (FRM), Supply Chain Management & Procurement (SCMP); Social & Behavior Change (SBC) and Capacity Building. We provide these services across many sectors including, but not limited to, agriculture, resilience & food security, conflict & crisis, democracy & governance, economic growth & trade, education & human capacity development, energy & infrastructure, environment & climate change, global health & WASH and humanitarian and disaster assistance. At IBTCI, our colleagues are encouraged to collaborate and be part of the solution while getting the tools and guidance needed to grow and support our clients’ missions.

IBTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex, gender identification, age, marital status, disability, sexual orientation, national origin, disabled veteran or Vietnam-era veteran, or any other classification protected by applicable anti-discrimination laws. We prohibit and do not tolerate any form of discrimination or harassment. VEVRAA Federal Contractor.

If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process or are limited in the ability, or unable to use the online application system and need an alternative method for applying, you may contact the Talent Acquisition team at [email protected] (Do not send your resume to this account, for consideration please apply in our career page,

How to apply

Deadline: 16-Feb-24

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