Director Localization Program Office

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director Localization Program Office

Overview

The Localization Program Office (LPO) supports the organization to develop plans to enable markets we operate in with the objective to become more local and more domestically relevant. We work with markets, product, technology, and support functions to localize any aspect of our business to reach this goal. We have a clear focus on execution and commercial outcomes, bringing together all of Mastercard to position us as a partner with governments, regulators and customers.

Role

Key accountabilities of the role are the development of localization plans for priority markets, managing the execution and post implementation. This includes:

• Developing and managing the pipeline of markets in scope of localization, based on regulatory signals and market needs.
• Formulating localization plans, working closely with country teams, law, technology, product / service and finance teams, integrating all available information from the market strategy, competitive intelligence with the aim to deploy any combination of Mastercard assets that enables the organization to become more locally relevant and generate value. The planning cycle includes the development of project plans with clear timelines, setting up the governance model, prioritization with internal stakeholders and obtaining the required approvals to allow the initiative to move to execution.
• Managing the implementation and go-live phases with a focus on time to market and impact to our customers.
• Managing the post go-live phase and evaluating performance versus stated objectives
• Continuous engagement with markets, product, technology and law to provide regular updates, share best practices and gather inputs.
• Developing and improving upon our localization approach to ensure solutions are replicable from one market to the next and can scale profitably.
• Developing, maintaining and improving internal processes related to localization.

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

About Mastercard

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.