Director Development, RAI

Job Overview: As an integral member of the Resettlement, Asylum, and Integration (RAI) programs department at IRC Headquarters in New York, the Development Director is the headquarters focal point for non-grant fundraising and external relations activities conducted by IRC’s U.S. regional offices. The Development Director is a chief advocate for the interests of RAI programs department internally, including representation for key organizational initiatives.

Key responsibilities include establishing alignment across RAI and ER teams, internal guidelines, and best practices for RAI offices on private fundraising; ensuring alignment of fundraising priorities and processes with IRC’s External Relations department; onboarding and capacity building for RAI development staff; lead key national fundraising; and represent RAI programs department across the organization on private fundraising initiatives. The Development Director works closely with senior staff and serves as a liaison with the External Relations, Finance, Legal departments and local resource development staff. The Development Director oversees a small team of officers who lead and provide overall coordination on a select portfolio of national grants, and facilitate operations, training & knowledge management governing volunteer management and resource generation support functions within RAI.

Major Responsibilities:

Responsibilities include, but are not limited to:

Advance the interests of the RAI programs internally and facilitate coordination with External Relations (ER) on key initiatives

• Provide strategic direction in coordination with External Relations (ER) on national initiatives with emphasis on scaling a new integrated working model between RAI and Headquarters’ ER.
• Support the onboarding and training of three cohorts of RAI offices to the new fundraising model by preparing for and presenting at the on-site onboarding workshops; facilitating meetings with Executive Directors and ER leadership & program managers to address program developments and changes to support onboarding of new cohorts; reporting on program progress to executive leadership.
• Directing CRM staff and Development Operations Officer on responding to data/CRM issues as needed.
• Nurture the new interdepartmental fundraising model and facilitate the transition toward business as usual, including ad hoc troubleshooting for newly integrated offices.
• Advance RAI fundraising priorities across ER teams.
• Provide guidance and input to ER on new initiatives that impact RAI programs and/or private fundraising objectives.
• Integrate initiatives from Policy & Advocacy, Communications, Marketing & Mobilization, Philanthropy and Resettlement, Asylum, and Integration programs department
• Serve as subject matter expert for RAI on organization-wide fundraising processes, platforms and capabilities.
• Serve as RAI Business Owner for the CRM & Marketing Technology Steering Committee, including championing strategic priorities for RAI related to fundraising & volunteer operations technologies.
• Liaise with RAI offices to handle the flow of communication between the IRC’s program areas and the IPP team, ensuring efficient alignment of donor market opportunities with program development opportunities and delivery strengths.
• Support the RAI-Europe team to strengthen private fundraising in partnership with the Program Office, RAI-Europe and ER, including piloting new private fundraising initiatives

Lead development and supporter engagement team

• Lead, mentor, and manage the Development and Supporter Engagement team within RAI Resource Acquisition and Management team.
• Inspire, empower, and challenge the team through active mentorship, fostering an inclusive environment that supports new insights and innovative ways of developing and managing secured resources.
• Foster a responsive, supportive team dynamic in service to IRC’s network of RAI offices on volunteer and development operations to improve office outcomes on fundraising and supporter engagement.
• Provide guidance to grant management team supporting implementation of multi-site private funding opportunities across the US/EU
• Foster a culture of collaboration among the RAM mini team and within External Relations to further IRC’s mission; support the team in maintaining efficient cross-functional processes.
• Work with the Resource Acquisition Team to establish fundraising strategies, goals, and benchmarks for the team; track and analyze fundraising data.
• Develop and team lead integrated fundraising/outreach campaigns for individual RAI donors, such as the year-end appeal.
• Manage internal guidelines for RAI development staff on events, marketing, cause marketing relationships and related fundraising.
• Promote strategies that improve holistic approaches to volunteer operations and fundraising.
• This position supervises: A team of seven staff members, including four direct reports.

Job Requirements:

Education: Bachelor’s degree required; graduate degree preferred.

Work Experience:

• Relevant professional experience in human services field required; minimum of 9 years’ experience strongly preferred.

Demonstrated Skills & Competencies:

• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven track record to prioritize and manage time effectively.
• Fluent in English, both spoken and written
• Ability to promote productivity and efficiency within and across different departments.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office applications: Word, Excel, Outlook; and experience using and administering content management systems such as Drupal and Acoustic, and client relationship management tools such Salesforce.
• Strong organizational skills with ability to juggle multiple tasks, set priorities, effectively manage time and meet deadlines, and proven ability to work under pressure.
• Ability to work independently in a diverse, fast-paced environment.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• Occasional domestic (non-local) travel required; up to 10%.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.