John Snow
Title: Digital Health Systems Manager, ZAM-Health Project Activity
Location: Lusaka, Zambia
Department/Unit: Strategic Information (SI)
Position Type: Full Time
Reports to: Director of Strategic Information
The USAID Zambia Accessible Markets for Health (ZAM-Health) Activity is a five-year project to expand the availability and accessibility of high-quality health products and services in the private sector, improve health knowledge, and increase the adoption of healthy and health-seeking behaviors. The program employs private sector approaches such as marketing, social franchising, and partnerships with for-profit entities to achieve these outcomes. USAID ZAM-Health is implemented by John Snow Health Zambia (JSH) in partnership with JSI Research & Training Institute, Inc. (JSI), Media 365 and PharmAccess. The consortium applies a market facilitation approach to coordinate, catalyze, and harness the private sector to reach priority populations with health products, services and information.
The Digital Health System Manager is a technical management position, which will work under the supervision of the Strategic Information Director to develop and/or build on existing digital platforms. The Digital Health System Manager will also support identification and implementation of digital solutions that support ZAM-Health’s objectives. They will therefore support the introduction, digitization, integration, and scale-up of priority health information and data collection systems in the private sector. This full-time position is based in Lusaka, Zambia.
Responsibilities:
- Support the Director of Strategic Information in managing the SI portfolio, project deliverables, ensuring proper design and milestones are regularly met;
- Serve as a lead in the architectural design, infrastructure and technology development ensuring all activities are in-line with the Ministry of Health’s 2017-2021 Health Strategy and USAID’s digital strategy and vision. Understanding and ability to adopt industry best practices and standards such as USAID principles for digital development;
- Lead efforts to build capacity and promote private sector ownership, and use, of the various digital health tools supported by ZAM-Health;
- Support the Director of Strategic Information to create strong collaboration and develop close relationships with private health sector providers and associations;
- Develop and submit periodic progress reports by respective project area, proposals, requirements documentation and presentations to various audiences, including project team, partners, and other key stakeholders;
- Participate and contribute to the writing of project progress reports and plans including quarterly reports, annual reports, assessments reports, annual work plans and any other reports as will be required by management;
- Provide effective representation of the project in internal and external meetings, workshops and related events;
- Actively support efforts to promote Collaborative, Learning, and Adaptation (CLA) Activities;
- As a key member of the Strategic Information team led by the Deputy Chief of Party, Strategic Information, fully participate in tracking and accountability for targets and ensuring timely execution of activities is expected;
- Jointly responsible for promoting adoption of JSI/JSH’s Accountability Framework and Code of Conduct, and adhering to JSI/JSH’s policies on fraud management; and
- Any other responsibilities, as assigned.
Qualifications:
- Master’s degree in computer science, management information systems, health informatics, public health or a related social science field;
- At least 2 years’ experience and direct participation in managing full software development life cycle of digital solutions for mid- to large- sized projects;
- Experience with health information systems and data analysis and use; and health information standards (eg. HL7, FHIR, etc.);
- Knowledge and familiarity with existing digital data collection tools including: DHIS2, SPSS, NVIVO, Survey CT, etc;
- Knowledge and familiarity with the Zambian EMR System (SmartCare), and any other systems utilized by the private sector clinics, hospitals and pharmacies;
- Previous experience with USAID and similar donor organizations, specifically in Zambia, is preferred;
- Previous experience working with private sector stakeholders in Zambia is preferred;
- Demonstrated ability to work effectively as part of a team and strong interpersonal skills are essential;
- Excellent oral and written communication and presentation skills in English required; and
- Ability to travel within Zambia required.
How to apply
Interested candidates should complete an application with this LINK. Please note that you do not need to apply if you don’t meet the minimum requirements. Only candidates selected for an interview will be contacted.
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