Relief Web Int
Organisation Background
Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.
INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.
INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.
INSO Ukraine
The INSO Ukraine platform supports nearly 200 NGOs to deliver aid and assistance to an estimated 18 million people in need across the country. First launched as monitoring mission in 2015, the past year has seen INSO Ukraine scale up to support the growing NGO effort on the ground as the country entered a new phase of the war. The conflict has shown itself to be unpredictable and is likely to be protracted, with the NGO effort expected to remain large for the coming years.
The Deputy Director is based in Kyiv, with travel to regional offices in Odessa, Dnipro, and Lviv and reports to the Country Director.
Job Summary:
As Deputy Director, you will oversee all aspects of service delivery and plays a key role in ensuring that INSO provides the best support possible to NGOs through services to beneficiaries in the regional security environment. Specific responsibilities include implementation and monitoring of services delivery, management of program team and support to broader program strategy development and implementation.
You should have a strong background in NGO safety and security, be outgoing, inquisitive and detail oriented, and have significant experience building and leading high performing teams. In addition, you will need to analyse complex security issues and contexts and share INSO’s commitment to humanitarian principles.
Major Responsibilities:
Team Leadership and Management
- Direct management of the program team- Safety Advisors, Training Manager, Information Manager; including recruitment, training, orientation, and on-the-job mentoring
- Steering the program during the Country Director’s absence
Service Delivery
- Editorial responsibility for bi-monthly analytical report
- Support the Country Director in the preparation of quarterly reports and monthly CD meetings
- Supervise and provide quality assurance of INSO service delivery and products
- Along with the Information Manager, ensure the Conflict Humanitarian Data Centre is up to date and that all standards and internal protocols are respected
- Represent INSO and liaise with third parties, including NGOs, the UN and international donors
Program Development
- Support program development and implementation
- Develop and implement internal security management policy, SOPs and guidelines
Requirements
- Fluency in English
- Graduate level education or equivalent work experience
- Significant experience in insecure/conflict-affected environments with progressive seniority
- Proven writing, editing, and analytical skills and a keen eye for detail – the position involves substantial report editing and review
- Acceptance and strong understanding of humanitarian principles
- Thorough understanding of humanitarian access issues
- Demonstrable understanding of humanitarian safety practices and their application
- Mature leadership and staff management experience in multi-cultural settings
- Excellent networking, diplomatic, and representative communication skills
Preferred Characteristics
- Working knowledge of Ukrainian and/or Russian
- Experience working in Ukraine with demonstrable understanding of the context
- Experience in staff capacity development and training
- Experience with NGO project management, including donor reporting and relations
- First-hand experience of crisis management
- Existing information networks
- Detailed understanding of INSO mandate & services
Key Personal Competencies
- Good listener
- Effective communicator
- Excellent analyst
- Team player
- Excellent interpersonal skills
Terms & Conditions: 12-month contract, €5000 per month salary, 1,200 EUR monthly housing allowance, 4 calendar days annual leave per month and 3 days of R&R every 3 months with an R&R allowance of 250 EUR, global medical coverage (excluding USA), $200,000 AD&D coverage
How to apply
Please send the following to [email protected] and reference “Deputy Director” in the subject line of the email.
- Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO.
- Updated CV.
- One relevant and substantive writing sample in English that demonstrates your analytical and report writing abilities (10 page max).
Please do not send any additional information. Only shortlisted candidates will be contacted.