Deputy Director, Strategy & Change Management

BACKGROUND:

The International Rescue Committee (IRC) is among the world’s leading nonprofit humanitarian relief and development organizations. Founded in 1933 at the request of Albert Einstein, the IRC’s mission is to assist those whose lives and livelihoods have been shattered by conflict and disaster to survive, recover, and gain control over their lives. The organization has been at the forefront of virtually every major humanitarian initiative for the last 85 years. At work today in over 40 countries and 26 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure.

The Crisis Response, Recovery and Development Department (CRRD) leads IRC’s work in 40 crisis affected countries around the world. With an annual budget of approximately $700M, and over 24,000 full-time and auxiliary employees, CRRD delivers high impact programming to improve outcomes for over 34 million people affected by humanitarian crises around the world. Working in partnership with other departments across the IRC, CRRD leads the delivery of our organizational mission of helping those whose lives have been shattered by conflict and disaster to survive, recover, and gain control over their lives.

The Change Management Lead is tasked with stewarding a people-centered change management process for Regional & Technical Alignment. You will also serve as a strategic thought partner to Technical Excellence Leadership on team culture in accordance with results from the IRC People Survey.

Major Responsibilities:

Technical Excellence Change Management

• Develop and execute a comprehensive strategic plan for the structural change management process, including timelines, milestones, and resource allocation.
• Develop change management strategies and plans to foster employee engagement, and ensure smooth transition during the structural change process.
• Establish and maintain effective communication channels to inform and engage stakeholders at all levels regarding the purpose, benefits, and progress of the structural changes.
• Provide leadership, guidance, and support to Core Working Group and Advisory Group to advance the change process at pace.
• Monitor and evaluate the effectiveness of change management initiatives, measure progress against established goals, and make adjustments as necessary.
• Identify and mitigate risks and challenges associated with the structural change process, proactively addressing any issues that may arise.

Support to Technical Excellence Leadership Team

• Work with Director, Strategy & Performance to identify, track, and document key strategic internal and external meetings, ensuring that key action points are communicated and follow up occurs
• Guide Technical Excellence team members to work with internal experts across departments
• Deputize for the Director, Strategy & Performance as needed

Strategic Initiatives

Lead on strategic initiatives as identified by the VP, Technical Excellence and Director, Strategy & Performance. Examples might include:

• • Identification, tracking, analysis, and presentation of Technical Excellence organizational performance data, including the development of a “Technical Excellence Score Card”
    • Support the development of sector strategies
    • Conduct research and analysis to support the strategic aims of Technical Excellence

Job Requirements

Education and Experience

• Post-graduate degree or equivalent experience in relevant field.
• Minimum of 8 years of work experience including at least two years strategy or organizational change experience.
• Familiarity with Technical Excellence and the Crisis Response, Recovery and Development department highly preferred.

Demonstrated skills

• Ability to support senior management and work effectively with colleagues at all levels.
• Ability to lead projects and initiatives teams without direct authority, applying exceptional relationship management and influencing skills.
• Ability to manage and work through change in a proactive and positive manner.
• Experience working well with colleagues from a wide range of backgrounds.
• Interpersonal communication skills with clear and concise communication.
• Organization and time-management skills; proven track record to prioritize and deliver on time.
• Proven attention to detail and analysis skills.
• Ability to structure and creatively resolve sophisticated problems.
• Ability to respond enthusiastically and positively to ambiguity, resilient in shifting priorities and setbacks, and comfortable with analysis and solutions. Highly proficient in Microsoft Office suite.

Preferred experience & skills:

• Experience in a humanitarian field, development organization, or equivalent
• Knowledge of French, Arabic or Spanish is recommended

Key Working Relationships

Position reports to: Director, Technical Excellence Strategy & Performance

Other internal: VP of Technical Excellence, Senior Technical Directors

WORKING ENVIRONMENT

• This position is based at the IRC’s headquarters in New York
• Standard office working environment
• May require some travel
• This role may require working remotely or partially remotely employees may be required to share workspace

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity:

IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.