Deputy Director (Human Resources Operations)

Position Title: Deputy Director (Human Resources Operations)

Job Code: VN 2023 539

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade D1

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 07 December 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. External female candidates:
3. Candidate from the following non-represented member states:

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo

(the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See;

Iceland; Kiribati; Lao People’s Democratic Republic (the); Madagascar;

Marshall Islands; Micronesia (Federated States of); Namibia; Nauru;

Palau; Saint Kitts and Nevis; Saint Lucia; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second-tier candidates include:

All external candidates, except candidates from non-represented member states of IOM and female candidates.

Context:

Under the overall supervision of the Deputy Director General for Management and Reform and direct supervision of the Director, Department of Human Resources Management (DHR), and in close collaboration with other members of the IOM’s Senior Management Team, the Deputy Director (Human Resources Operations) is responsible for supporting the Director of DHR in shaping and implementing IOM People Strategy for the organization along its three strategic pillars (Talent, Leadership and Care). The Deputy Director (Human Resources Operations) is responsible and accountable for providing expert support, advice, and guidance for the management of the HR management function with a particular responsibility for the effective and efficient management of the HR Business Operations in IOM’s Administrative Centres in Manila (MAC) and Panama (PAC), as well as the management of IOM’s Staff Health Insurance. The incumbent will foster positive change and transformation, advising management, key stakeholders and the leadership throughout IOM on strategic Human Resources matters. The Deputy Director (HR Operations) will also promote collaboration across Departments, Regional and Country Offices on Human Resources policies and priorities.

The successful candidate should possess a clear vision of how the Human Resources can be effectively organized and managed within the context of the Organization. The candidate should demonstrate an excellent grasp of IOM core functions, HR Operations, and strategic priorities of the DHR, as well as have experience in a similar field or multilateral organization. The candidate should possess strong intellectual, influencing, and strategic leadership skills, which will be instrumental in driving positive transformation within the DHR. Additionally, the candidate should have a demonstrated record in setting organizational strategic direction, and energizing an HR management function that adds value to an organization. The successful candidate will also support the Director of DHR through oversight function for HR management within IOM’s Offices.

Core Functions / Responsibilities:

1. Lead the development of modernized approaches to manage the foundational aspects of operations including the establishment and monitoring of service delivery KPIs, levering the ERP system for efficiency gains, and ensuring risk mitigation measures are in place.
2. Lead all operational aspects of the implementation of the IOM People Strategy in line with its strategic pillars (Talent, Leadership, and Care).
3. Empower a creative peer community of Human Resources Specialists to excel in policy innovation and program delivery in the service of the organization.
4. Spearhead the implementation of policies, programs, HR projects, and initiatives to professionalize and develop the network of capacities and knowledge of the Human Resources management practice across IOM.
5. Research innovations, assess, and recommend to IOM’s Senior Management the application of cutting-edge approaches and methodologies in HR Operations.
6. Propose inputs to HR policy and strategy based on experiences with clients and external networking.
7. Oversee development activities for DHR staff, including training, workshops, coaching, and staff individual learning.
8. Identify needs to formulate, and develop strategies, policies, plans, and tools relating to social security benefits in line with the UN Common System.
9. Manage the medical insurance contracts with third-party service provider companies/entities and ensure all the medical plans of Staff Health Insurance are implemented according to the established contracts.
10. Lead organizational transformation and change initiatives, in close collaboration with management at all levels and the Global Staff Association Committee (GSAC).
11. Act as an employee champion, enabling transparent, fair, equitable, and people-centric policies and practices that contribute to the achievement of organization-wide goals and foster a diverse and inclusive work environment for all.
12. Leverage data analytics to proactively identify, raise, and monitor potential risks and unintended consequences of the transformation process and propose mitigating measures.
13. Perform such other duties that may be assigned.

Required Qualifications and Experience:

Education

• Advanced University degree or equivalent in Social Sciences, Business Administration, Human Resources Management, Law, Organizational Development, or a related field from an accredited academic institution with at least fifteen years of relevant professional experience, with particular emphasis on strategic functions in Human Resources Management.

Experience

• Proven and progressive Human Resources management experience in an international, a public sector organization, or the private sector;
• Experience with designing and implementing organizational development and management processes;
• Experience leading teams in various HR management disciplines (such as: organizational development, staff recruitment and development, allowances and benefits, HR operations/administration issues, consultation with staff representatives, HR legal issues, etc.);
• Experience in managing funding linked to the implementation of HR initiatives and projects;• Experience in United Nations deep field operations is a distinct advantage; and, • Background in the field of HR operations is a distinct advantage.

Skills

• Very good knowledge of the rules of the UN Common System (conditions of service, job classification, etc.) and HR practices in the international public sector;
• Excellent strategic thinking skills;
• Excellent communication skills, both oral and written;
• Ability to prepare and deliver presentations on HR topics relevant to the Organization;
• Excellent liaison and negotiation skills;
• In-depth knowledge of the broad range of HR functions, including but not limited to Diversity

Equity & Inclusion (DEI), HR operations, and HR business partnering;

• Knowledge of HR industry standards and good practices;• Ability to deliver under pressure; and,
• Good level of computer literacy.

Languages

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English and French is required (oral and written). Working knowledge of Spanish and another UN language is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

1

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges. • Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, and makes people feel safe, respected, and fairly treated.

Core Competencies – behavioural indicators level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies – behavioural indicators level 3

• Leadership: Provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time in Geneva, Switzerland on the respective closing date. No late applications will be accepted.