Deal Desk Analyst

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

For more information visit www.infor.com

Position Summary

Infor is seeking highly motivated, results-oriented professionals to join the Infor Deal Desk. The Deal Desk team is a dynamic organization, chartered with providing mission critical support to field sales in all aspects of the sales process including, but not limited to: contract research, creation of price quotes, business approvals, deal structuring, contract creation requests and training.The Deal Desk team acts as a hub between Sales and various back-office teams.The Deal Desk Analyst serves a key role in the sales cycle – partnering with sales, sales operations, finance and other back-office teams to structure, create, review and approve deals/contracts. This role offers a wide exposure to all aspects and areas of the growing enterprise software business – great opportunity for candidates of varying levels of experience.

Key Responsibilities

• Execute deal desk functions including, but not limited to: contract research, creation of price quotes, deal structuring, business approvals, order requests for varying levels of deal size and complexity
• Serve as a trusted advisor to field sales on pricing, product configuration, and business terms to support the sales effort
• Collaborate and build proactive, positive relationships with peers, managers, sales operations, shared services, and account teams to ensure consistency within processes, determine best practices, and work efficiently
• Ensure compliance with published sales and business approval policies. Be a sales advocate & partner to internal organizations to understand complex sales issues
• Strive to meet or exceed published service level agreements
• Work extended hours for quarter-end closings

Key Requirements/Experience

• English plus Portuguese / German/ French / Russian language proficiency, with strong written and verbal communication skills (Any additional language will be considered a significant plus)
• 1-5 years of pricing and/or deal desk or contract experience
• Must be a self-starter, highly analytical, with sound decision-making skills
• Attention to detail and ability to multi-task are critical
• Strong communication and interpersonal skills; must be able to work well with field sales, field sales operations and finance
• Must be able to function as part of a team and adhere to strict deadlines in a fast-paced, ever evolving environment
• An ability to operate independently with limited direction/supervision
• Accurately execute multiple tasks including the ability to extract data from different sources and create meaningful analysis and business summaries.
• Motivated problem solver with the ability to sort through issues to create and recommend improvements; strong customer service mindset
• Intermediate MS Excel skills required
• Bachelor’s Degree or equivalent required

The information above is not complete and may change once joining Infor in future but this is a guide of the overall role.

Please find further information here: http://www.infor.com/

Due to the high volume of applications we receive, if you do not hear back from us in 2 weeks’ time, please consider your submission declined.