Data Analyst, Rooted in Trust Haiti

ABOUT THE PROJECT

The Rooted in Trust project works to combat COVID-19 rumors and misinformation in Afghanistan, Lebanon, Iraq, Colombia, Brazil, Mali, Democratic Republic of Congo, Zimbabwe, Sudan, South Sudan, Haiti, Yemen and Madagascar. We work to create impact at the local level and inform approaches to rumor management at the global level. The project is supported by a Global Technical Advisory team made up of media, humanitarian, data science and information management experts.

In Phase 1 of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health sources.

ABOUT THE OPPORTUNITY

The Data Analyst (DA) is tasked with wrangling qualitative and rumor data and working to find trends and information that help us better understand the community perceptions of the pandemic and vaccines. The DA will help partners and/or team members to ensure qualitative data is collected in a consistent and continuous way and will analyze feedback with a focus on the concerns, fears and hopes that are behind the rumors and drive misinformation. The DA will support the Internews team and its partners to address misinformation and provide input for feedback reports for humanitarian partners at the national and regional levels to inform decision making and improve information provision with timely, locally-relevant and reliabile information people trust.

LOGISTICS

This is a remote-based position. Preference will be given to candidates with demonstrable knowledge of the Haitian context. You must have work authorization in your current location that does not require sponsorship from Internews. Additionally, there are locations in which Internews is not able to support fully remote work.

Wherever possible, we work to try to find solutions for international hiring that work for both the company and the candidate. This means that some of the particulars around the offer for a role will be dependent on several factors, and that the benefits and salary structure that apply to a position will be based upon a candidate’s location and where the role is hired.

Note: Hiring is contingent upon receipt of funding.

Applications will be reviewed on a rolling basis, so interested candidates are encouraged to apply soon. This is a term position with an anticipated end date in December 2023.

OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING

We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

• Lead the analysis of rumor data collected by partner organizations and identify trends that may impact public health outcomes;
• Support feedback gathering by Internews staff and partners by evaluating methodology and suggesting improvements where necessary;
• Collate, clean and analyze data collected by Internews and partner organizations through community engagement activities like call-in radio shows, social media interactions, face-to-face interactions, including those by front line aid workers, media and other channels as deemed relevant;
• Contribute to the production of regular rumor and feedback reports for humanitarian, media and health partners to improve their understanding of the concerns and questions among the affected population;
• Work alongside and collaborate with researchers, journalists, and humanitarian communicators;
• Provide input into the editorial process by providing regular updates to the Content Creator and the content production team on recurrent or emerging topics and trends;
• Support monitoring and evaluation activities to assess impact, reach and quality of the ongoing project;
• Perform any other duties as assigned by the supervisors; and
• Understand and demonstrate commitment to upholding Internews’ Core Values.

QUALIFICATIONS WE’RE LOOKING FOR

Required

• Familiarity with the Haitian humanitarian context; prior experience living and/or working in Haiti preferred
• Fluency in written and spoken English and relevant local languages such as French, Haitian Creole
• Strong qualitative data analysis, research, and information management experience in fast-changing humanitarian contexts and with variable datasets
• Experience and/or understanding of sentiment analysis and/or social media listening tools a plus
• Data visualization skills and knowledge fo relevant software to produce infographics a plus
• Strong understanding of the humanitarian system to ensure data collection (Kobo, ODK) and provision follow the Core Humanitarian Standards and information can be sourced in a timely manner among partners on the ground
• Strong writing skills and the ability to bring data to life
• Experience working in humanitarian and/or health emergencies
• Strong understanding of and commitment towards the editorial values of the project
• Self-motivated and able to work in a fast-paced environment

Preferred

Note: Candidates who do not have these preferred qualifications, but are interested and willing to learn, are encouraged to apply.

• Awareness of, and familiarity with, the issues and dynamics of the COVID-19 pandemic and/or other health crises in humanitarian contexts a strong asset
• Data visualization skills and knowledge of relevant software to produce infographics is a plus
• Experience and/or understanding of sentiment analysis and/or social media listening tools a plus