CVA Senior Officer

General Description of GOAL Syria’s response

GOAL is an international emergency and development NGO dedicated to alleviating the suffering of the poorest and most vulnerable. GOAL was established in 1977 and is currently operational in 13 countries world-wide. GOAL began operations within Northern Syria in 2012 responding to the acute needs of conflict affected communities with a support structure based in Turkey. GOAL has offices in Ankara, Hatay, and Gaziantep, Turkey and Amman, Jordan which support both the cross border and Turkey programming.

The scale and severity of humanitarian needs in Syria remains extensive. Household needs are persistent due to the protracted conflict, waves of displacement, and an erosion of household’s coping strategies. Conditions are expected to remain unstable and bring additional challenges to struggling communities, combined with the potential detrimental effects of COVID-19. GOAL’s work in Northern Syria is primarily in Idleb and Northern Aleppo Governorates. The program has a heavy focus on Food Security, WASH, Livelihoods and Emergency response with a growing reliance on cash and voucher modalities. GOAL is the largest NGO provider of CVA assistance in North-West Syria. GOAL implements directly, with over 600 staff based in Syria working out of field offices in Idleb and Northern Aleppo, as well as implementing in adjacent geographical locations through Syrian NGO partners. GOAL’s CVA (Cash & Voucher Assistance) response in Syria primarily consists of MPCA (Multi-Purpose Cash Assistance) and vouchers. GOAL is delivering a value voucher-based response to approximately 35,000 households a month under the RESTORE Program. Currently, GOAL is transitioning to e-vouchers.

Job purpose:

Under the supervision of the CVA Manager, the CVA Senior Officer will be responsible for supporting the planning, implementation, tracking, and reporting on regular activities for value voucher and regular MPCA programme. The CVA Senior Officer will work closely with other departments to ensure that the necessary support for activities is in place.

Duties, objectives and competencies

Key Responsibilities

Program Planning and Implementation

• Participate in development of annual Detailed Implementation Plans (DIP).
• Develop weekly and monthly activities plans in line with the annual DIP, and in coordination with other members of the CVA team and other departments.
• Coordinate the implementation of project activities according relevant plans
• Track progress against daily, weekly, monthly, and annual plans.
• Provide accurate and timely updates and reports as needed.
• Identify challenges and propose solutions to ensure timely and effective implementation of activities.
• Support coordination with MEL staff to plan, implement, analyze, and review the results of PDMs and other relevant monitoring data on a monthly basis.
• Support beneficiary accountability and participatory approaches throughout the program cycle.
• Participate in the design of initiatives to monitor or strengthen program quality, including assessments, registration, and beneficiary tracking.
• Update the payment tracker on a daily basis.
• Update and monitoring CVA distribution trackers
• Reconciliation of the program data with MIS on a regular basis.
• Conducting financial reconciliation on a monthly basis.
• Following up on all matters which are related to the e-platform.
• Updating the vouchers stock balance and the procurement plan.
• Carry out regular team meetings to review data and carry out analysis, sharing the results with the CVA team.
• Contribute to the developed and review of all Guidelines, SOPs and other key programme documents in coordination with CVA Manager and CVA Coordinator

Documentation and Reporting

• Support the program team in ensuring a secure and organized filing system and archive for beneficiary registration, distribution records, and other required documentation. Where necessary, cross check paper-based information with electronic ledgers and reports to ensure accurate reporting.
• Conduct basic analysis of the distribution database to support reporting to the donor or cluster.
• Supporting programming staff in submitting reports to the UN or cluster system including 4Ws and 5Ws.
• Maintain files and archives of voucher program support documentation
• Support basic analysis of program support documentation.
• Ensure timely and accurate updates to the program MEL Binder.

Administrative Support

• Submit and follow up on requests for support from operations teams, including procurement& supply chain logistics .
• Support translation of documents between English and Arabic.
• Record and promptly disseminate minutes for partner, staff and other meetings.
• Schedule and organize and/or assist in activities such as meetings, conferences, trainings and workshops for project staff.

Requirements (essential)

• Bachelor’s degree qualification in food security, nutrition, science, economics, business management or any other relevant field

• Minimum 2 years’ experience in a comparable position in Syrian context explicitly Experience in implementing cross-borders programs.

• Minimum 1- year experience in Cash or Market based programming.

• 1-year proven experience in team management.

• Proven Experience of reporting and data management.

• B2 level of English skills

• C2 level of Arabic skills and competency of translation from English to Arabic and vice versa.

• Capacity to work closely with and support local Syrian and Turkish partners.

• Excellent organization skills and self-directed.

• Eager to learn new GOAL processes and procedures.

• Demonstrated qualities of oral and written communication skills, culturally sensitive, and the ability to work with people of all faiths, good judgment, a team player and commitment to agency’s mission.

• Must be scrupulously honest and always foster an atmosphere of trust and integrity.

• Proven excellent data analysis skills, fully capable with Microsoft Office (MS Word, Excel and PPT, Power BI)

• Excellent interpersonal communication skills and relationship builder.

• Requirements (Desirable)

• Experience in e-transfer platforms

Interested? Then apply for this position via clicking on the “apply now” button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted.

Application deadline is 14 March 2022.

Please note that GOAL does not charge a fee of any kind or any other financial obligation at any stage of its recruitment process (application, interview, processing, training, induction) or other fees, or request information on applicants’ bank accounts. GOAL does not work with intermediary institutions and individuals or employment agencies during the recruitment process. If any fee or payment requested from you at the application or any stage of the recruitment process, please inform [email protected] with the details immediately.

GOAL’ün, işe alım sürecinin (başvuru, başvuruların işlenmesi, mülakat, eğitim, oryantasyon) hiç bir aşamasında hiç bir şekilde ücret talep etmediğini, başvuru sahibine herhangi bir finansal yükümlülük yüklemediğini ya da başvuru sahibine ait banka bilgilerini talep etmediğini unutmayınız. GOAL işe alım süreci boyunca hiç bir aracı kurum ya da kuruluş yahut istihdam bürosuyla çalışmamaktadır. Eğer başvuru sırasında ya da işe alım sürecinin herhangi bir aşamasında sizden herhangi bir ücret ya da ödeme talep edilirse lütfen derhal [email protected] adresine detayları da içeren bir e-posta gönderiniz.

General terms and conditions

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behaviour of a GOAL staff or partner.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

Thank you.