Johnson & Johnson Consumer Health
We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences
That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued, and each and every one of our people feels that they belong and can reach their potential. No matter who they are.
Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!
About Consumer Healthcare
Take the opportunity to become part of the success story behind one of the world’s fastest growing consumer healthcare companies. At Johnson & Johnson we have a truly unrivalled brand portfolio with power brands across multiple categories including but not limited to Johnson’s®, Neutrogena®, Clean & Clear®, Listerine®, Calpol®, and Sudafed®. We have achieved consistent growth and our breakthrough plans make this a great place to further your career
About The Role
Reporting into a Business Unit Head you will be responsible for a specific category within a large account, or all categories in selected smaller accounts and have direct responsibility for the performance of that business.
Key Responsibilities Include
- Delivery of specified business targets (sales, spend and profit targets – INS, TCi, NTS, Net GP)
- Full forecasting and spend management for your category responsibilities, making accurate forecasts to your business team and Commercial Strategy & Planning contacts
- Responsible for building positive relationships with your customers, and representing your customers’ requirements to the J&J business
- Building and tracking a Joint Business Plan with key retailers to ensure delivery of key metrics for the J&J and business partner
- Develop a solid understanding of the market and keep track of the market activity to share information regarding changes or new activity in the marketplace
- Identifies and progresses incremental growth opportunities within your business
- Supports business improvement projects beyond immediate role responsibilities
Job Proficiencies
Influence & Impact
- Gains stakeholders’ commitment through persistent, yet consultative, selling and leadership techniques
- Follows the negotiation process to achieve a “win win” agreement with the customer
- Motivates and encourages peers and others to achieve higher levels of performance
- Influences a diverse group of stakeholders, at multiple levels, to drive initiatives forward and to achieve a strategic vision
- Constructs and delivers persuasive impactful communications that garner broad support and enthusiasm
- Develops creative solutions to achieving mutual agreements, while actively managing the impact on the company
Customer Genius
- Understands and leverages J&J’s strategic business objectives including customer segmentation and retailer life cycle to develop a winning customer plan
- Leverages understanding of customers, including key decision makers, and the business to optimize account penetration and account management effectiveness
- Fosters customer partnerships that are relevant, compelling, and differentiated from the competition
- Has built strong, reciprocal, trusted relationships across organizational and functional boundaries
- Identifies areas of misalignment between customer and J&J and works to mitigate the potential negative business impact
- Viewed by customer organization and cross-functional partners as a “customer champion” and enabler of productive action
Agility
- Challenges status quo and continuously seeks business improvements
- Demonstrates the ability to view opportunities and issues from multiple perspectives to arrive at the best possible solution
- Considers both short and long-term impact of decisions and develops alternative strategies to improve flexibility of thinking
- Displays conviction to support an idea, while simultaneously recognizing when and if to acquiesce
Insights & Activation
- Translates shopper, customer insights into actionable category strategies and tactics that drive measurable results
- Builds compelling in-store excellence (ISE) recommendations, gains customer consensus and executes initiatives (i.e. NPI, joint campaigns, etc.,) to drive category and brand growth
- Understands key competitor go-to-market strategies and incorporates this information into business plans to win in the market
- Actively identifies potential execution issues and addresses these with the customers prior to activation
Business Effectiveness
- Develops, prioritises and implements business strategies based on existing and emerging market conditions
- Integrates knowledge of the business, market conditions and customer intelligence into business planning process to achieve mutually-profitable growth
- Rigorously tracks and monitors key performance indicators and adjusts business plans accordingly
- Actively incorporates relevant Healthcare Compliance Guidelines into business plans and tactics
Qualifications
Qualifications – External
You will have experience within the FMCG environment and be able to demonstrate the following:
- A proven track record of strong commercial performance from sales, profitability and share point
- Can do attitude, proactive and solution orientated, ensuring we capitalize on growth opportunities
- Strong commercial acumen and excellent numeracy and analytical skills
- Experience of running a whole account or at least 1 category within a large account
- Ability to identify sales driving opportunities and drive business effectiveness
- Ability to engage your customers and collaborates with J&J experts to identify areas of opportunity and alignment to develop strategies that build joint business value
- Adapt to evolving business conditions and see them as an opportunity to take calculated risks that enhance business outcomes
- Ability to build and harvest great relationships both internally and externally to achieve strategic business objectives
- High level of autonomy and enjoy networking to achieve results
- Excellent verbal and written communication skills, and the ability to write compelling, articulate business cases for new commercial solutions
- Ability to shape plans and connect with the wider organisation
- Deliver on key KPI commitments
What type of mark will you make?
Your rare talents and perspectives can make a vital contribution to creative products that improve the lives of people everywhere. At Johnson & Johnson, our company’s ethical character is defined by our people. We strive to attract people with strong, positive values, and we develop, reinforce and reward those values. With good career development opportunities, we are the world’s sixth largest consumer company and can demonstrate an excellent range of benefits. If our ethos is aligned to your values, then this could be the best career move you’ll make.
Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company. The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements including consultation with works councils and other employee representative bodies, as required, and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of a new entity within New Consumer Health and your employment would be governed by New Consumer Health’s employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by New Consumer Health at an appropriate time and subject to any necessary consultation processes.
Primary Location
United Kingdom-England-High Wycombe-
Organization
Johnson & Johnson Limited (8700)
Job Function
Sales
Requisition ID
2206015672W
To apply for this job please visit jobs.jnj.com.