Cultural Care Au Pair
Zurich, Switzerland
Are you passionate about travel logistics? Are you service minded, analytical and proactive? Do you thrive in a young environment where management relies on your ability to work independently and get results?
The Role
We are looking for a new Travel Operations Coordinator to grow our Travel team within Cultural Care Au Pair. You will be working closely with our US operations and our recruitment offices throughout the world. You will work in a small team based in our Headquarters in Zurich, Switzerland and be reporting to the Sr. Travel Director of Exchange programs.
As the main scope of the job, you will be responsible for the daily execution of international and domestic transportation logistics – providing a seamless travel experience for our customers, in a fast-growing environment. At the same time, you identify potentials to optimize the current travel process and help reduce current flight costs while working with flight bookings on a daily basis.
You bring along at least 3 years of working experience in operational fields, ideally gained from working in a travel agency. You possess good analytical, team and communication skills and a proactive get-it-done work ethic. We expect you to be a forward thinker, innovative and ready for a position you will get to make a big impact from day one.
Requirements
A minimum of 3 years work experience in operational fields ideally within the travel industry.
Manage individual and group bookings
Self-motivated and comfortable in a fast-paced work environment
Good analytical and problem-solving skills
Collaboration skills: ability to work with people with different agendas and in different cultures
Entrepreneurial thinking and commitment to delivering excellent customer service
Excellent written and verbal communication skills in English. Additional languages are an asset
A minimum work experience in the established reservation system Amadeus will be an advantage
Please submit your application, including your CV and cover letter in English.
About Cultural Care Au Pair
At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare support for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties. We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated by the Department of State and our dedicated staff work together to ensure each participant has the experience of a lifetime.
Cultural Care Au Pair is associated with EF Education First, the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities. To learn more about us, visit www.culturalcare.com.
Cultural Care is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you unique. For more information about our career opportunities, visit www.careers.ef.com.
To apply for this job please visit careers.ef.com.