ASML
Icheon, Korea
Team
Customer support
Experience
3-7 years
Degree
Master
Job Category
Mechanical engineering
Role And Responsibilities
- Provide support to internal and external customers by solving escalated problems and providing information to ensure the optimum machine performance criteria are met in the field.
- Develops and implements solutions to unusual and complex technical problems escalated from field service or by customers
- Escalates problems to Equipment support per ASML procedure including complete and accurate data and problem descriptions.
- Performs data analysis of systems to resolve problems and/or to improve system performance.
- Recommend and implement improvements to the hardware and/or process parameters and/or associated methodologies/procedures pertaining to the repair/set-up of the ASML tools.
- Communicate with GSC or DnE to get a containment or action plans to solve various machine problems and communicate with field team and/or customer to execute prepared action plans.
- Knowledge transfer to internal/ external customer
- Contribute to system performance improvement and to satisfy customer’s production plan by offering efficient technical support
- Maintenance / Diagnostic and improve system performance for
- Reticle Stage / Wafer Stage positioning
- Reticle Handler / Wafer Handler
- Air Mount
- Dynamic issues
- High voltage electricity
Education And Experience
- More than 3 years of field service, semiconductor equipment, mechatronics, automatic control related experience
- Min. Bachelor’s Degree in an Engineering discipline, MS degree is preferred
- Applicants with less than 3 years of experience must hold MS degree in an Engineering discipline
- Experience should encompass working with and understanding issues in the lithographic semi-conductor manufacturing process
- Experience in the knowledge of Optics, Electronics, Mechatronics, Computer science and related disciplines or equivalent experience
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
- Knowledge in Servo control / electric/Electronics / Mechatronics / Robotics / Sensor & Actuator / Pneumatic / MS excel & MATLAB for data analysis
- Fluent English (verbal and written)
- Clear and effective communication skills
- Logical / analytical thinking / Data analysis
- Capable of dealing with a broad range of technical subjects
- Good at multi-tasking and hands on skills
- Proactive, self-driven and flexible, Self-learner
- Strong ownership for solving issues
Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Location : Icheon
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To apply for this job please visit www.asml.com.