CRR Officer

Organizational Setting and Work Relationships The Comprehensive Refugee Response (CRR) Officer will be critical in supporting the development and implementation of a comprehensive response at national, regional and district levels. The incumbent will have extensive contacts with both internal and external counterparts and partners. Within UNHCR, the Officer will establish close working relations with the relevant staff working in the community services, protection, program and field sectors. Key external partners will include the CRRF secretariat, national, regional and district authorities, the UN and international organizations, UNHCR implementing and operational partners, International and Local NGOs, development agencies and other actors engaged in humanitarian and development initiatives in the relevant districts. The incumbent will be the key interlocutor with National and District Government Authorities and will have to identify and actively partner with other actors and structures potentially able to contribute to the strategies and solutions for refugees.

The incumbent normally works under the supervision of the Snr CRR Officer or Coordinator or the UNHCR (Regional) Representative or a senior Officer as delegated by the (Regional) Representative.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties – Help institutionalize CRRF-oriented approaches within UNHCR, with various government offices at regional, national and district levels, as well as a broad range of development and humanitarian partners through support and participation in planning processes. – Identify proactively support needs by government offices and other partners and tailor specific guidance, as needed in the various stages of the CRRF roll-out. – Monitor the CRRF roll-out at country-level, including implementation of programmes and other forms of novel engagements, such as partnerships and legislative reform/ follow-up, for the benefit of refugee and host communities in close collaboration with UNHCR sector leads, local government and relevant partners. – Ensure that CRRF coordination at the operational level builds on and reinforces existing multi-partner planning frameworks such as the Refugee Coordination Model. Liaise with UN Resident Coordinator/ Area Coordinator offices and other relevant stakeholders to ensure the same. – Assist the development of relationships and effectively engage on district level development. Key activities will include being part of district planning processes, facilitating strong working relations between LGAs and sector specialists/partners, supporting government in identifying entry points for CRRF programming. – Develop key partnerships and maintain good working relations with stakeholders involved in the CRRF implementation. Seek and follow-up on collaboration opportunities with the World Bank in close collaboration with Senior Development Advisers where applicable, as well as with private sector, civil society, academia and other interlocutors of the multi-stakeholder approach outlined in the New York Declaration. – Identify and follow-up on opportunities to broaden existing partnerships, for example by expanding development engagement of actors who have primarily engaged with refugees from a humanitarian angle but otherwise engage in both humanitarian and development work, and seek new partnerships with international and local actors who have previously not been engaged in refugee response. – Assist in the implementation of a communication strategy of CRRF at regional and district level to generate support from partners and to strengthen links between the CRRF Secretariat and partners at the operational level. Identify advocacy and engagement opportunities for government and other partners. – Report from CRRF engagement, programming and initiatives at the operational level to CRRF secretariat and to UNHCR Representation in the country/regional office. – Support the Senior Coordinator (CRR) or other person, as appointed by the Representative, to regularly review the strategic direction of the CRRF roll-out at country-level in close collaboration with UNHCR Headquarters and review short- and longer-term panning accordingly. – Support in the different stages of stocktaking of the CRRF roll-out, including identifying and synthesizing lessons learnt and good practices in collaboration with UNHCR Headquarters. – Stay abreast of the CRRF implementation at the country level. Inform/update the CRRF secretariat on CRRF news, developments, successes and challenges at the operational level. In collaboration with communications staff, identify opportunities for visibility and media engagement. – Represent UNHCR in meetings and fora related to the functions of the position. – Coordinate planning, implementation, reporting and stocktaking activities, as agreed with the manager. – Engage in short- and longer-term partnership development, and nurture engagement of development actors. Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education Social Sciences; Socio-Economic Development; Development Planning; Rural Development; or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses Not specified.

Relevant Job Experience Essential Minimum of 6 years of previous job experience relevant to the function, both in humanitarian and development contexts. Experience in similar settings is essential. Proven ability to develop and maintain partnerships with a variety of actors – including government and private sector. Proven experience in planning, implementing, and monitoring programmes and managing multiple projects. Knowledge of protection, refugee matters and UNHCR’s mandate.

Desirable Experience of working with development agencies or private sector. Experience of working with national governments on development planning. Experience of working on forced displacement issues, including with host communities in the country. Experience of working with synergies between the humanitarian-development nexus. Experience in resource mobilisation. Ability to facilitate humanitarian and development actors¿ interactions. Experience in working in a Refugee Coordination Response context.

Functional Skills PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate) CO-Drafting and Documentation EL-Monitoring and Evaluation IT-Microsoft Office Productivity Software SO-Presentation skills PR-Refugee Coordination Model ER-Inter-Agency Resource Mobilisation PR-Coordination in Forced Displacement situations SO-Advocacy MG-Management Planning (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

C001L3 – Accountability Level 3 C002L3 – Teamwork & Collaboration Level 3 C003L3 – Communication Level 3 C004L3 – Commitment to Continuous Learning Level 3 C005L3 – Client & Result Orientation Level 3 C006L3 – Organizational Awareness Level 3 M001L3 – Empowering and Building Trust Level 3 M003L3 – Judgement and Decision Making Level 3 M006L3 – Managing Resources Level 3 M005L3 – Leadership Level 3 M004L3 – Strategic Planning and Vision Level 3 X007L3 – Political Awareness Level 3 X005L3 – Planning and Organizing Level 3 X001L3 – Analytical Thinking Level 3 X008L3 – Stakeholder Management Level 3