Job Requisition ID: 118841No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives . Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You���ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.Come join us to live well, work better, and be the best. JOB PROFILE Job Title: Credit Control Manager Reports to:GM – Finance Department:Al Futtaim Group Real Estate Location:Dubai Festival City Job PurposeTo pursue and pro-actively manage outstanding debtors for Malls and Mixed-Use portfolios, achieving the departmental objectives of collecting outstanding monies, reducing overall debtor days and minimising the risk of bad debt.Description KEY ACCOUNTABILITIES Design and maintain the Credit Control Policy base on customers��� performance (risk level/ receivables revenue/payment status) to ensure development of a healthy collections trend. Monitor violations of Credit Policy; provide analysis, conclusion and recommendations. Present findings to senior management and suggest actions/penalties to be taken where appropriate. Identify, organize & implement credit practices, processes and procedures in order to enhance the effectiveness of credit control activities, particularly in relation to reporting automation and process improvements Managing litigation letters and escalating matters to senior management in a timely manner Design monthly collection objective/strategies and closely follow up on AR aging report and negotiate settlement where required. Develop reports and financial analysis as required for external and internal purposes Develop and maintain effective working relationships with key stakeholders across various areas of the business to ensure consistency and best practice is built into the team to deliver the business objectives. Managing and train a team of collection specialist staff by proactively analysing performance levels, and implementing and being accountable for appropriate development, improvement and change solutions as required. Job Context Credit Control Policy Group Bad Debt Provision Policy Debtors Legal Debt Policy Qualifications, Experience, & Skills Minimum Qualifications and Knowledge: Qualified Credit Manager (5 to 7 years’ on the job experience ) with proven experience in managing the credit control, receivables ledger and collection function as well as driving it forward strategically in a commercial organization Knowledge of UAE law as related to credit management Advanced knowledge of ERP Financial Software is necessary; Yardi and SAP expertise will be preferred Minimum Experience Relevant years��� experience in a high volume commercial and collections environment. Proven track record of debt collection Previous credit risk management experience would be beneficial Job-Specific Skills Previous credit risk management experience would be beneficial Proficiency in MS Office (Word/ Excel/ PowerPoint/MS Projects); Extensive knowledge of Financial package SAP and/or other ERP Effective negotiation skills Team Management skill Ability to communicate firmly and clearly with customers Ability to develop strong relationships Ability to work under pressure Ability to balance in commercial and control perspective Must be assertive; able to deal with stakeholders at all levels Behavioural Competencies Excellent communication (fluent English) and interpersonal skills are essential Ability to drive continuous improvement adopting best practice Strong analytical and problem solving skills Encourage subordinates Training & Coaching We���re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click ���apply���: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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