CRC MEL Officer

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS Philippines, established in 1945, is the longest running, continuous CRS country program in the world with extensive programming in peacebuilding, emergency response and recovery, and disaster risk reduction and climate change adaptation. The Philippines country program has over 120 staff members in Manila, Davao, Cotabato City and Tacloban offices. CRS Philippines is committed to collaborate with our strong network of church partners, national and subnational government agencies and secular NGOs throughout the country, strategically advancing local leadership to achieve sustainable development goals in the Philippines.

Job Summary:

Working in close coordination with the CRC MEL Director and CRC programming staff, and with the consortium and LGU partners, you will assist in operationalizing monitoring, evaluation, and learning (MEL) systems in support of CRS’s work to serve the poor and vulnerable. You will help ensure that relevant data are collected, documented, managed, and made accessible to project stakeholders. You will also continuously work towards improving the impact of its programming for the five-year USAID-funded Climate Resilient Cities project, whose goal is to improve resilience by strengthening the adaptive capacities of cities in the Philippines to manage the impacts of climate change and access climate finance and to enhance stakeholders’ knowledge on climate information for planning and decision-making.

Responsibilities for Internal Candidates

Roles and Key Responsibilities:

• Support the project MEL Director in leading the coordination and implementation of all assigned project MEL activities as outlined in the Detailed Implementation Plan in line with CRS program quality principles, standards and MEAL practices; donor MEL requirements; and industry good practices.
• Monitor and report any MEL-related challenges and gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences.
• Lead the implementation of the project’s feedback, response and complaint mechanism (FCRM). Support actively seeking and responding to feedback from all members of targeted cities and other stakeholders as defined by the FCRM.
• Lead field-level project M&E activities (including data collection and analysis) and assist city-based staff in complying with M&E processes in line with the project’s Activity MEL Plan. Collaborate with consortium partner(s) to prepare MEL-related aspects of reports per established reporting schedule.
• Provide M&E support to local government partners during planning and proposal development workshop
• Complete project documentation for assigned MEAL activities. Assist with identifying information for case studies and success stories and reports on promising practices.
• Support program learning and decision-making by posing thoughtful questions, engaging with project data, reflecting upon and sharing with project management the information gathered from community members and partners.

Qualifications for Internal Candidates

Education and Experience:

• Bachelor’s Degree required.
• Minimum of 4 years of work experience in project support.
• Experience in the field of MEAL and for an NGO would be a plus.
• Additional education may substitute for some experience.
• Experience in participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Personal Skills

• Observation, active listening and analysis skills with ability to make sound judgement.
• Good relationship management skills and the ability to work closely with local partners and community members.
• Attention to details, accuracy, and timeliness in executing assigned responsibilities.
• Proactive, results-oriented and service-oriented

Required Languages

• Fluency in spoken and written English and Filipino is required

Travel Required

• Must be willing and able to travel up to 30%

Key Working Relationships:

Internal: MEL Director, CRC Program Team,

*External:*Partner MEL Officer/s, CRC Partner and other project partners

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Competencies Relevant for Specific Position

MEAL Competencies

Level of competency required

MEAL in Design: Developing project-level Theories of change, results frameworks, Proframes, related MEAL system tools and competencies, and accompanying

Introductory

Monitoring: Implementing monitoring activities,

including timely collection of quality data, set up and maintenance of databases, facilitation of participatory reflection on monitoring results, and submission of timely progress reports.

Solid

Evaluation: Supporting project and program evaluations and reviews by ensuring the quality of evaluation methods, tools, and data and facilitating

the use of evaluation results to inform decision making and enhance learning.

Basic

Accountability: Improving our accountability to a

range of stakeholders through increased participation,

transparent communication, responsive feedback

mechanisms, and adherence to internal and external

quality standards and requirements

Basic

Learning: Promoting excellent knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for project and programmatic learning that leads to action, decision-making and influence

Basic

Analysis & Critical Thinking: Engaging with data, challenging biases and assumptions, posing thoughtful questions, pursuing deeper understanding of evidence through reflection and perspective-taking, and making informed programming decisions.

Solid

ICT for MEAL: Applying knowledge on information and communication technologies (ICT), both hardware and software, for opportune and accurate data collection, database management, conducting analyses, and making information easily accessible

Introductory

MEAL in Management: Managing financial and human resources in a way that optimizes the quality, effectiveness, and utility of MEAL systems

Basic

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer