Country Director – South Sudan

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1,000 NGOs operating in 16 of the world’s most insecure countries.

INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.

INSO South Sudan

Founded in 2018, INSO South Sudan addresses the insecure operating environment all NGOs face in the country. The platform currently supports 246 NGOs including a large number of local partners, enhancing safety preparedness and providing support through reports, alerts, training and more. We cover all ten states and three administrative areas in South Sudan with a country office in Juba and field offices in Yambio, Wau, Rumbek, Bentiu, Malakal, and Bor. Working with INSO South Sudan offers you the chance to be part of a dynamic and growing program alongside a diverse team.

Job Summary

You will provide direct leadership, coordination, representation, supervision, and management in relation to all staff and services of the Country Office and set the overall strategic framework. You will possess solid program and human resources managements skills and will be a natural and confident leader, communicator, consensus-builder and networker. You will combine keen intellect and analytical skills.

The South Sudan platform is well established and has expanded in the past year. You will be based in Juba and report to the Regional Director- East Africa.

Main Duties and Responsibilities:

Program strategy and management

• Manage the Country Office team, including direct supervision of senior management and general oversight of the program, operations, and finance teams.
• Provide dedicated, effective leadership across the program and ensure cohesion across all functions.
• Develop overall strategy and deliver annual program planning.
• Steward INSO resources effectively and transparently in full compliance with internal and donor policies.
• Liaise with Regional Director and HQ technical referents of each department.
• Responsible for the safety and security of the staff, program and assets.

Representation and synergies

• Maintain and build the reputation of the organisation.
• Effectively represent and protect INSO’s principles of independence, impartiality and neutrality; promote INSO as an integral member of the humanitarian community.
• Maintain donor engagement and actively track country-specific funding opportunities.
• Ensure compliance with donor regulations and requirements and produce high-quality, compelling donor proposals and reports that underscore INSO’s impact.
• Engage with third parties, including local government, the UN, diplomatic missions, and military forces.
• Participate in external coordination activities related to safety and security coordination and access.

Program support and monitoring

• Oversee the overall delivery of INSO services, ensure that program targets and objectives are met and quality is maintained.
• Deliver strategic analysis to senior humanitarian leadership.
• Lead crisis management support to individual NGO partners or the NGO community at large during critical incidents.

Mandatory Requirements:

Knowledge, Skills and Experience

Essential:

• Master’s Degree-level of education or equivalent work experience.
• Fluency in English.
• 3-5 years relevant work experience as an NGO Country Director or equivalent senior management experience in conflict/post-conflict contexts.
• Experience with project management, donor liaison, reporting and compliance.
• Proven analytical skills.
• Solid understanding of principles and practices in broad humanitarian action, NGO safety and risk management, humanitarian access, and civil-military coordination.
• Excellent networking, diplomatic, and representative communication skills.

Nice to Have:

• Recent experience in the region.
• Direct experience and involvement in a crisis management role.
• Experience in an interagency role.
• Detailed understanding of INSO mandate and services.
• Previous INSO experience (as a team member, member of INSO’s country advisory board or as a beneficiary).

Personal Attributes

• Ability to identify issues and find a resolution.
• Excellent communication, organizational and managerial skills.
• Strong work ethic and capacity to take responsibility for your actions.
• Ability to work under pressure.
• Confidentiality, integrity and an ability to sense conflicts-of-interest.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions:

Twelve-month contract, 4 calendar days annual leave per month and 7 days of R&R every 2 months with €1250 R&R allowance each cycle, global medical coverage (excluding USA), and AD&D coverage.