Counter Fraud Analyst

TITLE: Counter Fraud Analyst WCA

TEAM/PROGRAMME: Global Fraud Team

LOCATION: Dakar, Senegal or any other CO in the region where SCI has presence

GRADE : 3

CONTRACT LENGTH: 24 months

CHILD SAFEGUARDING:

Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

Supporting the Global Counter Fraud Manager, with a dotted reporting line to the WCA Regional Fraud Lead in delivering the four pillars of the counter fraud strategy (Awareness, Reporting, Responding, Prevention).

Ideally, the role holder will be fluent in English as well as French. The role may require significant international travel including to challenging locations often with cultural sensitivities.

SCOPE OF ROLE:

Reports to: This role reports directly to the Global Counter Fraud Manager who reports to the Head of Fraud Management. The roles has a dotted reporting line to the WCA Regional Fraud Lead.

Dimensions: stakeholders include other members of the global fraud team and with country, regional and central staff and senior leadership teams.

KEY AREAS OF ACCOUNTABILITY:

Awareness

• Using training completion data, support in identifying opportunities to engage Country/Regional offices to improve training completion
• Assist in the delivery of bespoke fraud awareness sessions to stakeholder groups

Reporting

• Monitor SCI Fraud Inbox and other channels to ensure incidents are recording in Datix
• Assist in delivering messaging about essential standards of reporting to improve quality of incident reports
• Assist in reviewing and triaging new fraud incidents including liaison with reporter, other functions and effected offices.
• Support in stakeholder engagement and presentation of fraud data and analysis.

Responding

• Assist and lead in investigating triaged fraud cases including preparing Terms of Reference, coordinating investigation team, conducting interviews and writing investigation reports to a high standard.
• Engaging stakeholders including Members on case management.
• Focusing on data quality in investigation material and Datix records to ensure best practice is followed for all investigations.
• Identifying deviations from best practice and identify opportunities for improvement.

Prevention

• Assisting in identifying trends in fraud occurrences and follow up with relevant teams/departments
• Supporting Action Tracking and ensuring lessons learned from fraud investigations are actioned at the relevant level.

The role will also be expected to provide interim cover for the WCA or any other Regional Fraud Lead during periods of absence or leave.

QUALIFICATIONS AND EXPERIENCE

Essential

• minimum of 3 years of relevant experience in a role involving fraud investigation and prevention
• demonstrable understanding of effective counter fraud strategies and their activities
• aware of current best practices in investigation techniques
• excellent written and spoken English demonstrable by good oral and written communication skills
• able to offer practical solutions to management to help resolve incidents including in crisis situations
• perseverance, resilience, and tenacity
• ability to work with minimum supervision
• Fraud investigation qualification/accreditation from recognised body/training provider, or similarly related qualification in relevant field.

Desirable

• fluent French written and spoken
• understanding of the role and approaches of the international development sector
• previous experience of delivering training sessions / workshops

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.