Content Lead: Romanian – Ukraine Response

Contract length: 6 months, with possibility of extension, contingent on funding

Hours: Full-time

Location: Remote

Travel: None

Reporting to: Content Curator and Editor

Salary range: 3,200-3,800 USD/month

Deadline for applications: July 20, 2022*

*Due to the urgency of the vacancy, shortlisting will be done on a rolling basis and if the ideal candidate is identified before the closing date, CLEAR Global reserves the right to close the recruitment before the application deadline.

CLEAR Global is an equal-opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

We offer in addition to salary:

• an innovative work environment with a diverse and passionate team,
• 20 days of annual leave and 10 days of floating holidays,
• the flexibility of home-based/remote work.

The Role

The Content Lead will report to the Content Curator and Editor and will be responsible for supporting content review for an innovative content management system. The amount of information and the vast number of channels, hotlines, websites, leaflets and other information products created for the Ukraine crisis response is overwhelming, resulting in confusion and inefficiencies. The Content Lead will review, collate and aggregate information to support conflict-affected Ukrainians and others on the move to have improved access to trusted, reliable, updated and tailored information to rapidly inform their decision-making during the crisis.

Responsibilities

• Scan information landscape to keep an eye on information sources and preferred channels of communication
• Monitor trends in frequently asked questions and information sources being used by conflict-affected populations to ensure that shared content is meeting their needs and coming from trusted sources
• Review content from multiple sources for accuracy and clarity
• Identify most reliable and accurate content streams
• Verify content, including information on service providers
• Collaborate with partners and information providers to streamline and strengthen information provision across various actors, including municipalities, NGOs, the UN and service providers
• Other information review needs as assigned

The role will evolve as the context and related information management needs evolve.

Required

• Degree in media studies, journalism, languages/linguistics or similar
• 2+ years experience in information management or language services – reviewing content for reliability, ensuring accuracy and clarity
• Fluency in Romanian
• Familiarity with social media and messaging platforms (WhatsApp, Telegram, etc.) and knowledge of popular social media accounts in the region
• Sound copywriting and editorial skills
• Fact-checking abilities
• Knowledge of journalistic/media formats as well as all channels and audiences
• Attention to detail and the ability to adapt quickly to new topics and to develop networks
• Strong communication skills and team player
• High standard of written and spoken English

Desired

• Experience in non-profit organizations
• Previous experience with non-profit organizations, particularly in development and/or humanitarian response
• Experience of Computer Assisted Translation tools
• Fluency in other key languages of the Ukraine response is an advantage

Essential Aptitude

• Ability to demonstrate initiative, be proactive and offer a solution-oriented approach
• Determined and committed to high quality standards with attention to detail
• Flexible and eager to adapt to different learning styles and changing circumstances
• Ability to establish effective and collaborative working relationships at all levels internally and externally
• Ability to prioritise work, meet deadlines and work calmly under pressure
• Commitment to CLEAR Global’s mission

Background

In an emergency, CLEAR Global provides language support to facilitate vital two-way communication between the people affected and humanitarian responders. This happens both remotely and on the ground. Remotely, CLEAR Global works with a global network of linguists to translate text, audio and audiovisual content from and into the languages of crisis-affected people. We also provide information, guidance, and language mapping support to humanitarian organizations. On the ground, country program teams offer a range of support, from research and training to glossary development and pictorial communication tools. We are also leading the development of language technology for marginalized languages. This has the potential to shift the power dynamic in emergencies and international development contexts, placing control of communication and information access in the hands of the people in need of support.

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 80,000 community members translate millions of words of life-saving and life-changing information a year.

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.