Consultant – Accountability to Affected Populations Training

Position Title: Consultant – Accountability to Affected Populations Training

Duty Station: Home based

Classification: Consultant, Grade Other

Type of Appointment: Consultant, three months

Estimated Start Date: As soon as possible

Closing Date: 18 March 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Project Context and Scope

The IOM AAP Framework, IN/285 establishes IOM’s common approach for implementing and mainstreaming AAP and is mandatory for compliance throughout its crisis-related work. The commitments of this framework were developed in line with the Inter-Agency Standing Committee’s (IASC) commitments to AAP and adapted to meet IOM’s operational realities. Adherence to the framework’s principles and achieving its commitments and objectives are mandatory. IN/285 outlines the operational objectives to ensure quality and responsive programming in line with the evolving needs of beneficiaries, affected populations and communities and enforce the Organization’s zero tolerance against sexual exploitation and abuse (SEA) and other misconduct.

To strengthen the institutional capacity to implement the IOM AAP Framework, the Department of Operations and Emergencies (DOE) developed and piloted the IOM AAP Blended Training Certification Package which is composed of a self-paced online course, face-to-face/virtual interactive sessions, and application of knowledge through completion of an assignment or small project to integrate AAP in the work. In addition, robust AAP awareness through participatory activities and knowledge management are implemented throughout the year.

IOM will employ a dedicated Training Consultant on AAP (also known as Community Engagement/ Communicating with Communities (CwC)) with broad knowledge of humanitarian sector programming, inter-agency coordination, and demonstrable experience in mainstreaming AAP into humanitarian programming.

The consultant will contribute to the Department of Operations and Emergencies (DOE) under the direct supervision of the Accountability to Affected Populations Officer at Headquarters. The Training Consultant on AAP will contribute to the ongoing DOE project FCDO Business Case.

Core Functions / Responsibilities:

Tasks to be performed under this contract

1. Rollout of six (6) IOM AAP Blended Trainings to missions in coordination with the AAP unit on a rolling basis throughout the contract.

2. Support the identification and documentation of AAP good practices and lessons learned in line with the AAP Work Plan.

3. Contribute to the improvement of AAP tools and templates in ensuring the meaningful participation of affected people, communities, and local partners particularly on the inclusion of traditionally marginalized groups including people with disabilities, older persons, members of the LGBTQI+ groups, indigenous communities, youth, children, and others as applicable;

4. Contribute to the updating of technical guidance in setting up safe and accessible complaints and feedback mechanisms (CFMs) and standard operating procedures (SOPs) in line with existing inter-agency collective AAP framework and/or internal IOM policy as relates to staff members, consultants, and interns.

5. Prepare training monitoring and evaluation reports including participants’ feedback, including a summary training evaluation by the end of the contract 31 July 2022.

6. Perform such other duties as may be assigned in support of the AAP work plan implementation.

Performance indicators for evaluation of results

• Number of AAP Blended trainings conducted by the consultant.

• Number of training reports to AAP unit including trainees’ feedback on blended training.

• Number of best practices/lessons learned reported for incorporation into future AAP guidance materials, tools and trainings.

Required Qualifications and Experience:

Education, experience and/or skills required

• Master’s degree in Human Rights, Humanitarian Action, International Law, Development Communications, Anthropology, Social Sciences or a related field from an accredited academic institution with five years of relevant professional experience; or

• University degree in the above fields with seven years of relevant professional experience.

Experience

• At least five (5) years of experience in the humanitarian and/or development sector with minimum of two (2) years on AAP/Community Engagement/Communicating with Communities, preferably with minimum of two (2) years in field operations;

• Substantial experience in developing and facilitating blended virtual and participatory trainings.

Skills

• Demonstrable knowledge on protection mainstreaming, gender mainstreaming, PSEA, and/or diversity inclusion preferably in crisis context;

• Excellent knowledge in using Microsoft Office products particularly MS Teams, SharePoint, and other media software used for presentations including ZOOM, Miro board, Menti Meter,

Slido, PowerPpoint, or and any other similar applications;

• Good level of reporting and documentation skills;

• Good level of coordination and diplomacy skills.

Languages

IOM’s official languages are English, French, and Spanish.

For this consultancy, fluency in English and another UN language (French, Spanish, or Arabic) is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

The consultant must adhere to the International Organization for Migration (IOM) Data Protection Principles (IN/138) and maintain confidentiality.

The consultant will be responsible to follow IOM writing guidelines and latest glossaries in all given assignments for accurate translation.

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

• The appointment is subject to funding confirmation.

• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

• Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.