CONSULTANCY FOR UPDATING IRC’s MARKETS E-LEARNING COURSES – Technical Build

TERMS OF REFERENCE (ToR)

Updating IRC’s Markets E-learning courses – Technical Build

PROJECT BACKGROUND

The CALP Network is a dynamic global network of over 90 organisations engaged in the critical areas of policy, practice and research in humanitarian cash and voucher assistance (CVA) and financial assistance more broadly. Collectively, CALP members deliver the vast majority of humanitarian CVA worldwide.

International Rescue Committee (IRC) currently has 2 e-learning courses on markets hosted by CALP on the Cash Learning Hub on Kaya. They are:

• Introduction to Market Analysis
• A Practical Guide to Market Analysis

These courses were developed in 2016, based largely on the Emergency Market Mapping and Analysis (EMMA) approach, and have not been updated since.

There have been numerous shifts and developments in the humanitarian markets world since the publication of the aforementioned e-learning courses. A number of tools and guidance documents have since been published or updated including CALP’s Market Support Tip Sheet and the MISMA (Minimum Standards for Market Analysis) and MSMA (Multi-Sector Market Analysis), to name just a few. Generally there has been a shift away from EMMA and towards lighter and more targeted market analysis approaches. Meanwhile, REACH has established itself as a major purveyor and coordinator of key market information for humanitarian actors. A new markets toolbox, geared for a humanitarian audience, is also currently in development.

CALP will be working closely with a task team from the Markets in Crises (MIC) advisory committee (including IRC) to review and update, and where necessary, develop new modules for these courses.

PROJECT OBJECTIVES

Main objective

This consultancy aims to update these e-learnings to bring them in-line with the latest guidance and convert the longer course into a series of smaller micro-learning courses on different markets topics, to be scoped with the MIC task team.

CONSULTANCY RATIONALE

The IRC markets courses are still some of the only self-directed e-learning courses on markets and are still hugely popular and in demand. However, they are now 6 years out of date and market-based programming (MBP) has changed significantly in that period.

There is demand for these courses and an appetite to ensure they reflect a current understanding of good practice as well as move them beyond market assessment and analysis to cover a wider range of MBP including support to and development of markets, as well as combining using/supporting and developing markets – as per the Markets in Crisis MBP framework

OBJECTIVE OF THE ASSIGNMENT

Specific objectives

This consultancy will work directly with CALP and the Subject Matter Expert (SME) to update the e-learning courses/modules. This content is to be developed in English with a view to translating the content later on (building translated content is not within the scope of this consultancy).

The consultant will need to adapt the content to CALP’s principles of micro-learning. This will include breaking down the existing courses into shorter modules on different topics. They will need to work closely with the subject matter expert to collaborate on the instructional design of the course, to co-write the storyboards and develop the technical build of the modules.

CALP will provide access to the original SCORMs and software with which to update these courses (originally built in Articulate 360 software). Updated SCORMs will need to be re-branded with IRC/MIC and CALP’s updated logo and agreed colour scheme, and will need to follow CALP’s brand guidelines. The SCORMs will be hosted on CALP’s Cash Learning Hub on Kaya LMS, and need to compliant with all standard e-learning requirements such as bookmarking, screen-reader compatible etc.

Key activities of the consultancy include (with estimated number of days in parentheses):

1. Collaborate on storyboard drafting including providing instructional design input (8 days)
2. Update course material, including building new SCORMs (22 days)
3. Make updates based on final reviews (5 days)

KEY DELIVERABLES / MILESTONES

The following are the final deliverables to be completed by the end of the consultancy, unless otherwise discussed and agreed upon by the Responsible Manager and Consultant:

1. Deliverable 1, Completed Alpha builds for all micro-courses, Due by 15th August 2023
2. Deliverable 2, Final build SCORMs, due by 30th September 2023

Please note the exact number of final courses/modules has not yet been scoped but it will not exceed the total length of the existing courses (approx. 4 hours of learning content).

Payment Schedule:

70% payment on completion of Alpha builds

30% completion on completion of final course build

TENTATIVE TIMELINE & ACTIVITIES

This scope of work will cover approximately 30 days between January 2023 and 30th September 2023.

Any additional days and/or modification of Start dates must be completed before additional work is commenced. The end date is not negotiable.

WORKPLAN/METHODOLOGY

CALP (Learning Content Lead) will lead this project with key inputs from the MIC task team.

The project will kick off in January 2023 and hope to complete scoping and high-level designs of the courses by the end of February, with storyboards being written and signed off by the end of April.

MANAGEMENT ARRANGEMENTS

This consultant will report directly to the Responsible Manager, listed above, who will be responsible for approving deliverable(s) and invoice(s). Technical management will be done by CALP’s Learning Content Lead.

Action Against Hunger is a host of the CALP Network; we are a U.S.-based organization, and as such must comply with U.S. Internal Revenue Service (IRS) rules and regulations. If you are selected for the consultant work, and choose to work with Action Against Hunger USA, you must provide the proper IRS form to determine your tax status either with a W-9 form or W-8 form, depending on your tax situation. Please visit www.IRS.gov for more information. Any tax questions should be directed to your tax advisor. Contracts and payments are dependent upon receipt of the signed IRS form. Payment of Invoices are net 30 days. Additional details provided in service contract.

Physical Demands

• While performing the duties of this job, the consultant may be required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within short time frames. Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.
• The physical demands described here are representative of those that must be met by a consultant to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions, Travel and Environment

• Must provide own computer, internet, software, and other basic office supplies required to complete the duties for this consultancy
• Must be available to work outside normal office hours or on the weekends as needed or required by contact with the Project Team or other partners.

MINIMUM DETAILS IN APPLICATION

The consultant should send a technical and financial/costing proposal detailing their understanding of the TOR and methodology that will be used to undertake the task. Also include prior experience conducting similar work, Resume / CV, and budget (and/or daily rate).

For this piece of work, CALP is looking for the following expertise:

• Substantial experience of technical building of e-learning courses and online learning
• Knowledge of specific e-learning authoring tools (please specify which ones you have previously used in your application). Knowledge of Articulate Storyline/Rise 360 authoring tools is desirable but not essential.
• Storyboarding and Instructional Design expertise is highly desirable
• Knowledge of Kaya and Totora/Moodle LMS’s is desirable
• Proven track record in strong project management