Carter Center
Request for Proposals
International Consultant
Complaints Investigation and Adjudication Training for the Liberian Law Enforcement Sector
August 30, 2022
Background and Context
Since 2017, the Carter Center’s Rule of Law Program has been supporting key Liberian agencies, including the Liberia National Police (LNP), the Liberia Immigration Services (LIS), and the Liberia Drug Enforcement Agency (LDEA) to build greater confidence in the security sector through increased transparency, accountability, and provision of information to the public. From 2017-2021, The Carter Center, with assistance from the U.S. Bureau of International Narcotics and Law Enforcement Affairs (INL), implemented the Advancing Liberian Police Accountability and Citizen Trust (ALPACT) project that helped the LNP to develop, adopt, and raise awareness about streamlined complaints and new commendations processes in Greater Monrovia and Bong, Grand Bassa, Lofa, Nimba, Margibi, and Rivercess Counties.
To sustain and expand gains made under the previous programming, INL provided the Center with additional funding for a 15-month, follow-on project, Advancing Liberian Security Sector and Public Trust (ALSSAPT). The new project is working to further improve security sector accountability and increase public trust by helping the LNP to improve the tracking and reporting of complaints and commendations. Additionally, the Center is supporting the LIS and LDEA to develop, implement, and raise awareness of new complaints and commendations systems. The ALSSAPT project began in November 2021 and is scheduled to end in January 2023. Areas of operations include Greater Monrovia and Bong, Lofa, and Nimba Counties.
To increase public confidence in the security sector and improve transparency, the Center is seeking to fulfill three key objectives:
1. Strengthen LNP complaints and commendations tracking and reporting processes. 2. Improve LDEA and LIS response to complaints and commendations.
3. Improved LDEA and LIS reporting and citizen engagement.
To fulfil Objective 2, the Center is now looking to recruit an international police expert as a consultant to provide complaints and commendations investigation and adjudication training for the LDEA and LIS. Presently, the two agencies are working to adopt policies and standard operating procedures to ensure uniformity and equity of complaints and commendations processes across the security sector. Staff will require sufficient capacity building to meet the highest standards of receiving, recording, investigating, adjudicating, and reporting on complaints and commendations.
Role and Purpose of this Consultancy
The consultant will carry out a series of virtual sessions involving the LDEA and LIS offices in Monrovia and the target counties, with the objective of providing training, technical assistance, and mentoring on receiving, recording, tracking, investigating, adjudicating, and acting upon complaints and commendations. The consultant will contribute to the further refinement of a training of-trainers manual provided to the LDEA and LIS training and manpower development departments for continued use.
For all duties described in this RFP, the consultant will report directly to Kari Mackey, Associate Director of the Carter Center’s Rule of Law Program, and work closely with the Liberian office of the Center.
Time Schedule and Job Description
This international consultancy is planned for up to 21 days over the remainder of the project’s lifespan, scheduled to end on January 31, 2023. The specific timeline will be decided in collaboration with the Carter Center, the LDEA, and the LIS, based on specific needs.
Task/Deliverable and suggested consultancy days
Provide virtual and/or in-person training and facilitation support, related to investigating, adjudicating, and acting upon complaints and commendations. 11 days
Provide follow-on virtual technical assistance related to investigating, adjudicating, and acting upon complaints and commendations, as needed. 5 days
Assist with the refinement of a training-of-trainers manual for the LDEA and LIS training and manpower development departments for continued use. 5 days
Required Qualifications
• Bachelor’s degree/equivalent experience in social sciences, law, criminal justice, public policy, human rights, or a related field is preferred.
• Minimum 10 years of relevant experience, in rule of law, criminal justice, police training, and/or security sector reform;
• Demonstrated prior experience training police, with a preference for experience delivering training on complaints and/or commendations systems;
• Sound understanding and capability to empower and develop the capacity of national and regional stakeholders and office staff;
• Demonstrated leadership and team-building skills;
• Experience working internationally, with prior experience working with police in Liberia or West Africa a significant advantage;
• Successful track record and sound references; and,
• Excellent written and spoken English.
How to apply
Application Instructions:
All applications and supporting materials must be submitted by 5 pm GMT on September 16, 2022, at the online platform:
Applicant Form for ALSSAPT (airtable.com)
In the application form, candidates will be instructed to submit the following documents as separate attachments: • Statement of interest • Proposed methodology • CV and any relevant qualifications or certificates • Daily rate • References (optional)
For more information, please contact [email protected].
Do not submit your application on email. It will not be reviewed. Please ONLY use the online platform.
Candidates who have already applied are invited to resubmit according to the revised RFP. Only short-listed candidates will be invited for an interview.
Please Application Evaluation
Applications will be scored according to the criteria below. Please note that applications missing the required documents will not be considered.
Evaluation Criteria : Weighting
1. Relevance to the TOR. Up to 10 points
Statement of Interest is relevant. The application demonstrates a good understanding of what is expected from the TOR.
2. Proposed Methodology. Up to 30 points.
The methodology is well organized, well written, and fully responds to the requirements set forth in the TOR. The Methodology is logical, feasible, achievable, and has a high likelihood of success. The proposal is tailored to the LIS and LDEA and includes elements of receiving, recording, tracking, investigating, adjudicating, and acting complaints and commendations are included.
3. Expertise in security sector reform. Up to 30 points
The applicant demonstrates at least 10 years of relevant past experience in one or more of the relevant fields listed in the required qualifications, including technical experience in police or security sector complaints and/or commendations systems. Applicant demonstrates the capability to empower and develop the capacity of national and regional stakeholders. Preference will be given to applicants who exceed the essential requirements and whose prior experience is most directly applicable to this consultancy.
4. Expertise working in international and developing contexts. Up to 20 points.
Applicant demonstrates extensive experience of working internationally, with a broad awareness of multi-cultural environments and developing contexts. Applicant preferably has experience working in West Africa, particularly Liberia.
5. Budget. Up to 10 points.
The daily rate is in line with what is expendable in total for this position.
OVERALL TOTAL : 100