Community Outreach Manager – Health & Social Care

**Community Outreach Manager – Health & Social Care Location: East Riding of Yorkshire (hybrid role working between home and / or our Hull office with regular travel throughout the region) Contract type: Permanent Hours per week: 35 (Monday to Friday, 9am to 5pm) Salary: Up to £40,550 per annum

About this opportunity…**

An exciting opportunity has arisen for a Community Outreach Manager – Health & Social Care to join the British Red Cross team in East Riding. You will be working on an innovative Local Co-ordination Service (LCS) programme, with individuals who access Adult Social Care; helping them to access the right services / support that allows them to better self-manage and flourish.

Working across projects in a defined area, you wil l manage specialist teams who will deliver person centred and strength-based interventions that improve self-management, build confidence, independence and resilience whilst preventing a need for formal care.

We are looking for someone with exceptional management skills and confidence, with experience of coaching a team to think outside the box to find solutions for people with varying levels of complexity (including mental health needs, drug and alcohol use and multiple long-term conditions). You will be able to demonstrate how to develop person centred support plans, manage risk dynamically and access and build assets in the community.

You will be responsible for the safe delivery of services, embedding a quality improvement approach and shared learning culture. You will also use data and service user feedback to identify gaps in services that would prevent escalation of crisis whilst finding interrelated outcomes, that would promote the value of the serv ice as a recovery and prevention pathway.

You will be required to manage relationships with system partners, commissioners, and local community providers. You will develop strategic relationships, looking for opportunities to improve joint working, develop new referral pathways, whilst also attending multi-disciplinary team meetings, to ensure that safe and effective interventions are made.

Say hello to the team…

Our Health and Local Crisis Response services help to prevent people from reaching crisis point; reducing attendance and admissions to hospitals, empowering them to better self-manage and connect with their surroundings.

We are committed to delivering a person-centred service that empowers people to achieve ‘what matters to them’. This could include an enhanced quality of life, increased confidence and independence, and an improved sense of choice and control.

This role may be f or you if…

You are a resilient and motivated individual with strong management skills and health and social care system knowledge who is able to demonstrate compassion, strong negotiation skills, patience and a real appetite for helping some of the most vulnerable people in our society.

You have previous experience managing a large team over a dispersed area, along with casework / outreach experience delivering community-based services across any of these areas: mental health, drug and alcohol, physical health conditions, elderly, minority cohorts.

You have experience managing safeguarding issues and processes and of working with individuals who access services frequently or in asset-based community development (ABCD)

Due to the specific requirements of this role, including the need to visit various locations, some of which are remote with no access to public transport, you must have access to a vehicle which you are wi lling and able to use in conjunction with your duties

(Please read the full Role Profile/ Job Description for more information about this vacancy including responsibilities and full person specification and refer to the ‘Additional Information’ attached for support completing your application) . **The closing date for application is 23.59 on Wednesday 17th of August 2022.

We anticipate that this vacancy will generate a high level of interest and as such reserve the right to close to applications earlier that the above date, therefore early applications are encouraged.**

We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy
• Genuine interest in your professional development

A little bit more about us…

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebr ate and we want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an es sential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis