Community Outreach Assistant

**Job Overview:**The community outreach assistant will play a key role in ensuring vulnerable refugees and immigrants served by the IRC in New Jersey have the information, tools and understanding to be healthy and effectively navigate local systems, benefits, and resources. The community outreach assistant supports IRC’s health and wellness education and programming efforts. They will provide outreach, education, and health promotion services.

Major Responsibilities:

• Conduct outreach to local refugee populations using identified community health education materials
• Facilitate in-language health education programming related to overall health and wellness of clients including, health systems navigation, COVID-19 safety, patient rights, mental health and psychosocial support, and other relevant health education needs, in individual and small group formats.
• Carry out health and wellness intakes with newcomers within one week of client arrival.
• Submit New Jersey FamilyCare applications for clients and advocate on behalf of the client with NJFC when needed.
• Prepare and accompany clients to initial health screenings while simultaneously teaching clients how to advocate for themselves, make appointments, obtain transportation, and other relevant skills as needed.
• Link clients to healthcare and social service resources and providers.
• Review, edit and provide material feedback on produced content and other materials relating to IRC’s health and wellness education and outreach efforts.
• Continuously expand knowledge and understanding of community resources, services, and programs available to clients, and educate clients how to access such resources.
• Help develop and deliver innovative ideas for engaging community members (i.e., Facebook Live events, WhatsApp groups, etc.).
• Other duties as assigned.

Job Requirements:

Work Experience:

• At least six months of experience working with diverse populations, including English language learners
• At least six months of experience providing social services or health programming for vulnerable populations

Demonstrated Skills and Competencies:

• Ability to use email, video conferencing, phone, and basic MS Office applications (Word, Excel, Outlook)
• Proven commitment to maintaining confidentiality on sensitive and private communications
• Proven success achieving goals and working effectively with all levels of staff in a multicultural environment.

Education: N/A

Language Skills: Spoken and written fluency in English and at least one of the following languages: Arabic, Dari, Haitian Creole, Spanish, or Ukranian.

Certificates or Licenses: Certificate in interpretation and/or translation preferred.

*Working Environment:***Standard office working environment (NJ office is currently under a hybrid working structure, and the person in this role is expected to be in-person at least 3 days/week).

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.