Community Officer – Lebanon / National Post

Community Officer – Lebanon / National Post

Position: Community Officer

Location:

Application Deadline: 25 December 2022

Duration: 1 year with the possibility of extension

Start Date: ASAP

Under supervision of the Project Lead and in close coordination with the Regional Innovation Expert. The community officer will be responsible for all aspects of the community platform administrations. Also will be supporting in creating original text, video content, managing posts and responding to users enquiries. Moreover, the community officer should be able to drive engagement and live interaction across the digital platform, and ensure programmes objectives attained.

Main Tasks and Responsibilities:

The responsibilities and tasks include, but are not limited to:

• Handle the administration site for the platform
• Serve as a point of contact for the SPARK’s implementing partners to jointly develop content and coordinate contributions to the platform.
• Conduct research on current trends and audience preferences on the platform.
• Implement community engagement strategy to align with SPARK’s programme objectives.
• Produce, edit, distribute and share engaging content on a regular basis (e.g. original text, photos, videos, and news)
• Interact with users, reply to their queries promptly, and monitor their feedback.
• Monitor content posted to ensure the design and visibility aligned with SPARK’s and donor requirements.
• Use web analytical tools such as Google Analytics to monitor and evaluate the community platform presence and performance.
• Prepare periodical reports on the platform performance, challenges, user’s interactions & feedback and trends.
• Work in compliance with SPARK policies and procedures.
• Ensure that documentation is in place
• Other tasks when required.

Requirements and Skills

• Bachelor degree in digital marketing, marketing or any other related field.
• Background in humanitarian sector desirable.
• Experience in community management and platform administration
• Experience in engagement social media communities
• Excellent verbal and written language skills in English and Arabic.
• Organisational skills and the ability to work independently;
• Ability to work under pressure and travel;
• High energy, pro-active and service minded;
• Hands-on attitude and willing to help out flexibly if required;

SPARK Offers

• A challenging and exciting position in an international environment;
• Remuneration based on experience between 1600 – 2000 USD Gross per month (including the transportation allowance);
• Full-time contract 40h/per week or Part-time contract 20h/per week with possibility of extension based on performance and available budget.
• Training opportunities

How to apply?

If you are interested, please apply with your motivation letter and your CV (both in English) on https://vacancy.spark-online.org/Tab1/LoadProfileFromVacancy/485 until 25.12.2022. Please, with application send to us three references (phone number and email) which we can contact in the selection process.

All applications will be assessed on rolling basis; interviews can, therefore, take place before the application deadline. However, due to the large volume of applications we receive, we cannot respond to every applicant. There may be a delay between the deadline and the moment we contact selected applicants.

If you have not received a reply we regret to inform that we have continued with other candidates.

About SPARK

SPARK develops higher education and entrepreneurship to empower young, ambitious people to lead their fragile and conflict-affected societies into prosperity. SPARK is a dynamic and growing, international not-for-profit development organisation with 80+ staff members, in more than 14 offices around the world. SPARK supports refugees in the Middle-East by providing them with scholarships in universities and higher education institutions in the region. SPARK also supports young entrepreneurs in fragile states, to start or grow their own businesses.