Community Health Worker – Telecommute in Sugarland, TX – 1,500 Sign On Bonus

UnitedHealthcare is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.(sm)

This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:00am – 5:00pm CST). It may be necessary, given the business need, to work occasional overtime.

We offer 2-4 weeks of paid training. The hours during training will be 8:00am to 5:00pm Monday-Friday.

Training will be conducted virtually from your home.

If you are located within a commutable distance of Sugarland, TX, you will have the flexibility to telecommute* (work from home) as you take on rewarding challenges.

Primary Responsibilities

• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services 
• Keep the member out of the hospital by supporting regular visits to their primary physician. Conduct various assessments
• Keep member actively engaged with their primary physician
• Manage the care plan throughout the continuum of care as a single point of contact
• Communicate with all stakeholders the required health – related information to ensure quality coordinated care and services are provided expeditiously to all members; Proactively engage the member to manage their care
• Provide member education and support transitions of care
• Help to keep members compliant with their care plans

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma / GED (or higher)
• 2+ years of Clerical or Administrative work experience
• Experience with Microsoft Outlook (send emails and set folders)
• Experience with Microsoft Excel (update spreadsheets)
• Access to high-speed internet at residence
• Ability to travel up to10% of the time
• Reside with a commutable distance of Suglarland, TX.
• Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifications

• Bachelor’s Degree (or higher) in Social Work or equivalent
• 2+ years of experience call center
• Field Based experience
• Experience working in Managed Care
• Medicare and / or Medicaid experience
• Working knowledge of Medical Terminology

Telecommute Requirements

• Located within a commutable distance of Sugarland, TX
• Dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That’s why you’ll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life’s best work.(sm)

• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
• PLEASE NOTE** The Sign-On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis (“Internal Candidates”) are not eligible to receive a Sign On Bonus.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.