Community Engagement Coordinator – Road Home – Veteran Outreach (2022-0402)

  • Full Time
  • Chicago, IL
  • Rush University Medical Center profile




  • Job applications may no longer being accepted for this opportunity.


Rush University Medical Center

Job Title: Community Engagement Coordinator – Road Home – Veteran Outreach

Department: COMMUNITY ENGAGEMENT

Shift: 1st

Specialty

Job Number: 2022-0402

Date Posted: 02/16/2022

Position Type: Professional

Job Qualifications

Are you interested in joining a leading health care organization?

Join Rush University Medical Center!

We are seeking a dynamic Community Engagement Coordinator to join our Road Home Program at Rush University Medical Center!

This is a Full Time position

80 hours every two weeks, benefit-eligible

Hybrid: 60% Onsite, 40% Remote

Position Highlights

Road Home Program: The Center for Veterans and their Families at Rush (RHP) is a clinical resource center dedicated to assisting and supporting current service members (Active Duty, Reserve and National Guard), veterans, and their families, with vital clinic services focused on PTSD, TBI counseling and therapies. RHP will provide those services in support and collaboration with existing veteran and service member organizations.

The Community Outreach Coordinator will be the primary advocate in leading the communication and education efforts about RHP services and programs. The outreach coordinator will also promote the core values, mission and vision of Rush University Medical Center, in accordance with applicable policies and procedures.

Position Responsibilities

Promotes RHP programs and services throughout the community to service members, veterans, service family members and other non-profit and veteran governmental organizations.

Develops community support and speaks on behalf of RHP.

Assists with grassroots efforts and supports specific campaigns as needed. This may include assistance with fund raising for RHP.

Develops and maintains working relationships with related healthcare and case managers at area VA, Department of Defense, and other non-governmental organizations (NGO’s) to ensure that the service member/veteran/ family members are aware of the services and programs that RHP provides.

Identifies resources in assigned area of responsibility for RHP participation, as well as outreach/awareness, resource development, partnership, speaking opportunities, etc.

Meets with individual service members, veterans, and their families to introduce RHP programs and services. Facilitates opportunities for meetings/introductions to RHP Case Managers.

Serves as a point of contact for RHP services and programs, and refers service members, veterans, and their families to appropriate internal Rush associates and other organizations as needed.

Locates veterans and their families that have not yet had contact with RHP and introduce RHP’s programs and services.

Maintains and updates all RHP intranet electronic tracking systems and reports.

Supports RHP by acting as a representative at events for, or benefitting, RHP (i.e.: social events, media opportunities, recreational events, fundraising events, etc.)

Actively participates in and/or plans events for the RHP as needed

Regularly communicates, networks, and collaborates with other RHP Outreach Coordinators.

Strategizes and works closely with RHP case managers to ensure that each veteran and /or family member is adequately supported and aware of internal and external services and programs available.

Participates in case management duties with veterans and their families, as needed.

Maintains regular communication with the Director of RHP. This includes but is not limited to submitting weekly activity reports to Director of RHP

Understands, contributes to, and promotes the mission of RHP. On a quarterly basis, participate in team reviews of strategy and marketing plans to assess RHP team’s results and any emerging opportunities

Position Qualifications Include

High School Diploma required, Associates degree preferred,

2 – 5 years of relevant military work experience required. Experience working with military rank structure, military families, protocols and culture preferred. Strong preference for honorably discharged veterans, Military Reserves, or veteran family members (mother, father, brother, sister, or son/daughter).

1-3 years of experience in community relations, community outreach or participation in marketing events preferred.

1-3 years of experience in relationship-building with military organizations, veterans associations, and other targeted non-profit organizations, preferred.

Experience using social networking (including Facebook and Twitter) as related to service member and veteran engagement preferred.

Excellent verbal and written communication and presentation skills. Excellent listening skills

  • Strong relationship building skills both with organizations and individuals. Strong teamwork is essential. Strong customer service focus. Proficiency with Microsoft Office (Excel, Word, and PowerPoint) and Microsoft Exchange is essential. Possession of valid US state driver’s license with access to personal transportation. 75% of time will be spent traveling throughout the Chicago Metro area and collar counties. Schedule flexibility is required to support attendance at evening and weekend events as needed Ability to review and analyze the information from activity reports and work with RHP Director to better direct resources to various outreach efforts

Company Highlights

Rush’s new 14-story hospital is the cornerstone of the Rush Transformation, an ongoing effort to build new facilities, renovate existing buildings and adopt new technology.

Rush University Medical Center is a five-time Magnet facility located in Chicago, IL – www.rush.edu

Leading academic medical center, acute care hospital w/ 676 licensed beds.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

To apply for this job please visit www.linkedin.com.


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