Community Engagement Coordinator

Job Overview:

The Community Engagement and Volunteer Coordinator supports the successful integration of refugees, asylees, and other immigrants by leading programming that harnesses the power of welcoming communities. They collaborate with IRC staff to determine needs, coordinate community outreach, build effective relationships, and connect clients with community-based resources.

Major Responsibilities:

Responsibilities include, but are not limited to:

• In close collaboration with the Development Manager, define and implement an effective local community engagement strategy for the benefit of the community and IRC’s clients. Community engagement includes general support of IRC’s mission and clients, financial and in-kind donations, and volunteer as well as intern support for IRC clients, largely provided through close relationships with community-based groups, including but not limited to businesses, civil society, and faith-based organizations.

• Collaborate with IRC colleagues to amplify messaging about IRC’s work and how community members can support refugee and immigrant families.

• Increase community engagement through outreach. Meet with community members, deliver presentations, represent IRC at local meetings, and create tools, fact sheets, presentations, and templates. Solicit opportunities to speak publicly about the work of IRC and actively recruit community involvement.

• Assist with the collection and distribution of in-kind and monetary donations as needed.

• Coordinate with staff to determine volunteer needs and assist with assignment description development

• Conduct outreach activities to attract new volunteers and interns; recruit and interview candidates.

• Conduct regular information sessions for potential volunteers, interns, and mentors.

• Conduct orientation sessions, training, and support ongoing supervision for all accepted volunteers and interns.

• Maintain regular communication and act as a liaison between IRC staff and volunteers/interns.

• Maintain volunteer files; enter case notes and records in database; manage timesheets and timesheet entries each month.

• Ensure the IRC maintains an active, effective, professionally managed intern and volunteer program.

• Liaise actively with program managers and other staff members on intern/volunteer opportunities for their respective programs.

• Ensure assignment descriptions align with staff and client needs and are consistently formatted and posted.

• Oversee onboarding and exit process for all interns. This includes processing background checks, setting up and closing IRC accounts, leading general orientation sessions, and managing other situations as needed

• Conduct recognition events for volunteers and interns.

• Maintain relationships with all universities in the area.

Job Requirements:

• Bachelor’s degree from an accredited college or university preferred.
• 2-3 years of related professional experience.
• Prior volunteer or professional experience in community development or volunteer coordination strongly preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Self-direction and initiative, when needed, to take the lead and to follow through to completion.
• Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require weekend and/or evening work.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.