Norwegian Refugee Council
- Role and Responsibilities
The purpose of Community Engagement and Liaison Technical Officer is to serve as a link between NRC’s Information Counseling and Legal Aid (ICLA) programme and local beneficiary communities in East Jerusalem, and to facilitate communications and coordinate activities between the NRC ICLA programme and its partners.
The selected candidate will be based 60% of the time in the field.
The following is a brief description of the role.
Generic Responsibilities
- Ensure compliance with NRC policies, guidelines and standards.
- Ensure compliance with ICLA strategy, tools, handbooks, guidelines and standards.
- ICLA specific technical responsibility for implementation of technical activities of ICLA project(s).
- ICLA specific technical responsibility for tracking of financial expenditures for technical activities of ICLA project(s).
- ICLA specific technical responsibility for the quality control and monitoring of project activities.
- ICLA specific technical responsibility for project documentation of technical activities of ICLA project(s).
- Provide specific technical support and capacity building towards project staff.
- Provide specific technical analysis and feedback to NRC representatives in coordination forums.
- Assess, promote and document ideas for technical improvement and further program development options.
- Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist.
- Promote the rights of beneficiaries in line with the advocacy strategy.
Specific Responsibilities
- Maintain relevant legal knowledge and keep up to date with legal developments in East Jerusalem.
- Identify and engage elected members of neighborhood committees to cultivate regular, open and respectful dialogue with the community representatives.
- Organize, facilitate and conduct ICLA field activities including the beneficiary outreach, counselling, and information sessions on housing, land and property rights and other relevant legal topics.
- Facilitate the briefings, field trips and meetings between the diplomats and donors, and community representatives.
- Coordinate the referral of cases between the NRC ICLA and its counterparts and the exchange of information on cases referred; coordinate the process of paying court fees/court guarantees for cases referred to counterparts by NRC.
- Identify, coordinate and foster relations with other protection actors active in ICLA beneficiary communities to ensure that ICLA activities are adding value to current protection responses.
- Regularly engage with the governmental institutions and UN OCHA / OHCHR field staff to assist beneficiaries in acquiring other humanitarian services beyond the scope of ICLA’s mandate.
- Contribute contextual information, data and legal updates to enhance ICLA factsheets, case summaries, legal alerts and internal / external reports.
- Regularly attend Legal Taskforce (LTF) meetings and provide updates on legal cases.
- Undertake any / all tasks as assigned by the supervisor.
Critical Interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
- ICLA East Jerusalem Program Coordinator (Direct Line-manager); and
- ICLA Program Development Manager
Scale and Scope of Position
Staff:
N/A
Stakeholders:
Key external stakeholders the post has relationships with (e.g. communities, UN agencies, INGOs, local NGOs, civil society, governmental bodies)
Budgets:
N/A
Information:
N/A
Legal or compliance:
Ensure compliance with NRC’s terms of employment, code of conduct, and due diligence policy
- Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following three categories:
- Professional Competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position :
- University degree in: Law, Sociology, Political Science, or International Relations.
- Language Proficiencies in Reading, Writing, Speaking and Listening: Arabic (Native), English (Intermediate) and Hebrew (Intermediate).
- Strong communications, interpersonal, networking and presentation skills.
Context/specific skills, knowledge and experience :
- Proven ability to understand the legal, political and socio-economic context in East Jerusalem.
- Experience in building and maintaining relationships with the communities in in East Jerusalem or similar.
- Experience in liaising and networking with governmental institutions and similar stakeholders.
- Behavioural Competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, the following are essential for this position:
- Planning and delivering results
- Working with people
- Communicating with impact and respect
- Handling insecure environments
Additional information:
Working hours: 40 hours a week
Salary and Benefits: according to NRC’s salary scale and terms and conditions
Duty station: Jerusalem
Duration and type of contract: In accordance with applicable Labor law
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability
Recruiter: Judeh Hussein – HR/Admin Technical Officer
About Us
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
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