Community Engagement and Hygiene Promotion Facilitator

CTG Overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of Position

• Established in 1951, our client is a related organization of the United Nations (UN) & as the leading UN agency in the field of migration, works closely with governmental, intergovernmental & non governmental partners. They are dedicated to promoting humane & orderly migration for the benefit of all. It does so by providing services & advice to governments & migrants.
• Working under the overall supervision of the WASH Program Manager & the direct supervision of the WASH Senior Program Assistant the selected candidate will be responsible for carrying out WASH project functions in accordance with client’s regulations, rules & procedures.

Role Objectives

In particular, s / he will:

• Facilitate community engagement throughout the WASH project implementation period at field level.
• Engage different community members, including women, girls, boys & men before, during & after WASH activities undertaking.
• Manage, supervise & coordinate community volunteers, e.g. WASHCOMs & WASH maintenance teams in our clients WASH unit operating camps or camp like settings or host communities.
• Responsible for coordinating hygiene promotion activities, collecting & analyzing data coming from community volunteers.
• Serves as links between these committees, LGA counterparts (like NEMA / SEMA, water board) & community volunteers.
• Support and mentor WASH committees, WASH & site maintenance team in planning & carrying out hygiene promotion on improving IDPs & communities’ risky WASH related behaviors, ensure appropriate use & maintenance of WASH facilities.
• Support & mentor WASH committees & WASH maintenance team in planning & carrying out cholera preparedness & response initiatives in the camps & cholera hotspots.
• Hold regular meetings with WASH committees & WASH maintenance team to discuss identified key risk practices & support the team of WASH committees to plan & carry out appropriate community mobilization activities to promote safe practices.
• Support our client in the gathering of baseline data, profile of beneficiaries & WASH needs of the affected community.
• Information collected must be reliable / trustworthy & accurate.
• Synergize & act as link between our clients WASH, shelter, DTM, PSS & the affected population at camp / community level.
• Assess the needs & resources of IDPs in terms of basic WASH needs with participation.
• Notify challenges & changes during project implementation ahead of time.
• Submit daily, weekly & monthly reports on time using standard format.
• Any other task not listed above when requested by the supervisors.

Lead the implementation of the following activities:

• House to house visits, community meetings & conduct focus group discussions / sessions on hygiene promotion & cholera preparedness & response.
• Behavior changes campaigns in the communities, camps, health facilities & schools.
• Conduct regular community wide environmental cleaning campaign & promoting safe waste disposal mechanism to eliminate risks of vectors & maintaining the hygienic conditions of water points by eliminating contamination sources.
• Discussion & activities on safe water storage & treatment.
• Hand washing campaign.
• Menstrual hygiene management promotion.
• Use of hygiene promotion information, educational materials.
• Latrines monitoring & mobilize users on cleaning & maintenance.

Project Reporting

This role works under the overall supervision of the WASH Program Manager & the direct supervision of the WASH Senior Program Assistant.

Key Competencies

• Diploma in public health, environmental health or similar fields iwht a minimum of two years for university diploma or a year for degree.
• Experience in humanitarian field, NGO, INGO is mandatory.
• Demonstrated ability to maintain integrity in performing responsibility assigned.
• Must be proactive individual & an independent worker with great team player who is also a fast learner.
• Strong IT literacy & interpersonal skills are required for this role.
• Strong communication & negotiation skills, administrative & time management skills with proficiency in Microsoft applications.
• Must have strong analytical, planning & people management skills, ability to prepare clear & concise report.
• Trusted by the community, with certain maturity in making decisions, widely accepted, respected.
• Possess good leadership skills & ability to explain instructions clearly to WASH committees & site maintenance team.
• Ability to motivate & manage teams of WaSH committees & site maintenance team in collaboration with WASH staff.
• Not biased towards men, accept the role of women in decision making on key issues & respect gender sensitivities in the community.
• Have some prior knowledge of health, hygiene & community mobilisation.
• Willing & open to learn about hygiene promotion & community mobilisation work.
• Have enthusiasm characterised by being motivated to support our client & communities in voluntary commitment.
• Fluency in English is required (oral & written) & working knowledge of any local languages is desirable.
• Respects & promotes individual & cultural differences. Encourages diversity & inclusion.
• Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.
• Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.
• Demonstrates willingness to take a stand on issues of importance.
• Shows compassion for others & makes people feel safe, respected & fairly treated.
• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.
• Produces & delivers quality results in a service oriented & timely manner. Is action oriented & committed to achieving agreed outcomes.
• Continuously seeks to learn, share knowledge & innovate.
• Takes ownership for achieving the organization’s priorities & assumes responsibility for own actions & delegated work.
• Encourages & contributes to clear & open communication. Explains complex matters in an informative, inspiring & motivational way.

Team Management

• Team management skill are required for this role.

Further Information

• Qualified female candidates are encouraged to apply for this role.