Communications Associate

We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support. For the people of Los Angeles, Jewish Family Service LA (JFSLA) is that trusted source of support. We are a comprehensive network of services that welcomes individuals and families of all ages and identities to our full spectrum of care. Our highly trained staff and volunteers work closely with individuals and their loved ones to problem-solve and guide them on their paths to safety, security, wellness, and fulfillment.

JFSLA staff share in our mission and work towards our goals with the highest level of responsibility, professionalism, and integrity. JFS demonstrates our commitment to our staff by offering a comprehensive benefits package and a nurturing environment.

JFSLA is committed to cultivating and preserving a culture of inclusion and connectedness. In recruiting for our team, we seek the unique contributions that individuals can bring from all backgrounds. We strive for a diverse team in order to better serve our clients and ensure our excellence as an organization in identifying, designing and delivering solutions.

Be part of our commitment and join our family. For more information on our philosophy and services, please tour our website www.jfsla.org

The Communications Associate will work closely with the Communications Director and Senior Communications Associate to aid in the telling of JFSLA’s story through content creation, digital communication, public relations, and marketing outreach.

Qualifications:

• Bachelor’s degree required, Master’s Degree preferred, in Communications, Journalism, Marketing, English, Public Relations, or another relevant area of study
• 3 years of demonstrated experience in non-profit marketing, communications, PR, or a related field – preferred
• Preferred experience with PR and media relations, with established connections to LA-area journalists
• Proficiency with social media platforms, proficiency or familiarity with WordPress.
• Excellent written and verbal communication skills; demonstrated ability to produce timely and impactful content for publications and deliverables.
• Must be a detail-oriented self-starter; process-driven with the ability to multi-task.
• Strong computer and technology skills.
• Must pass a criminal background check (Live Scan fingerprinting) prior to beginning employment.

Responsibilities/Essential Functions:

• Collaborate with Director of Communications to support communications initiatives, secure client stories, promote impact, ensure consistent branding and voice, and create high-quality, compelling content for a variety of channels including website, social media, annual report, presentations, videos and other publications
• Manage projects with outside vendors, including printers and mailhouses, designers, and others, and manage invoices with Finance Department
• Assist Director of Communications with production and management of collateral for communications, events, and development campaigns and deliverables
• Assist Director of Communications and Senior Communications Associate with social media strategy, website maintenance and development, and media strategy
• When asked, take the lead on communications and marketing projects and campaigns, including writing of fundraising appeals, annual reports, and more
• Help to develop, write, and edit relevant content for all traditional and digital outlets
• Work with internal and external resources to facilitate development of communication mediums
• Regularly meet with internal clients to understand communication needs, develop solutions and provide feedback
• Take responsibility for initializing, developing, executing and measuring all assigned tasks
• Actively solicit involvement of key stakeholders in the development of projects
• Practice professionalism and accountability as it relates to all assigned duties
• Utilize continuous improvement methods to explore new ideas and methods
• Define the measurement process and build in metrics to facilitate on-going review and measurement of the effectiveness of efforts
• Audit performance and recommend change on a regular basis
• Track and report result in established standard reporting format
• Provide back up support to other team members as needed
• Other duties as assigned

Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.