Communication Associate

About the Centre of Competence on Humanitarian Negotiation

The Centre of Competence on Humanitarian Negotiation (CCHN) is a joint initiative of the International Committee of the Red Cross (ICRC), Médecins sans Frontières Switzerland, the UN High Commissioner for Refugees, and the UN World Food Programme.

We facilitate the capture, analysis, and sharing of experiences and practices around humanitarian negotiation and to provide a space for dialogue across humanitarian organisations. At the core of our activities is the CCHN community of practice, a global community of humanitarian workers negotiating at the frontlines of humanitarian action.

The CCHN is administratively hosted by the ICRC and is based in Geneva, Switzerland.

Purpose of the position

The Communication Associate contributes to the implementation of the CCHN’s communication and digital engagement strategies by managing social networks, producing communication content, and supporting humanitarian professionals’ engagement in humanitarian negotiation training.

The Associate reports to the CCHN Head of Communication and works closely with the Communication Officer.

Please note: this is a paid trainee position, as per the ICRC policy. The contract duration is of 12 months (non-renewable) starting in February 2024 or ASAP. The position is based in Geneva, Switzerland.

Responsibilities

Social media management

• Create and implement a social media plan and editorial calendar that are coherent with the CCHN’s communication and digital engagement strategies.
• Populate the CCHN’s social media platforms with creative and relevant communication content across different types of media.
• Monitor content performance on social networks, respond to enquiries, and encourage followers’ engagement.

Content production

• Produce written and audio-visual communication materials including through video-making and editing, photography, and graphic design.
• Contribute actively and creatively to the communication team’s overall content planning efforts.
• Where relevant, translate English content into other languages.

Support to other projects

• Contribute to the Communication team’s efforts with other administrative tasks as needed.
• Provide support to other communication, research, or operational projects based on the Associate’s interests and the teams’ needs.

Skills and qualifications

• You completed a university degree in international affairs, humanitarian law, development, communications, journalism, translation, or a similar domain.
• You have a good understanding of the international affairs, humanitarian and/or development sectors.
• You gained a first experience in the management of institutional social media. You are up to date with social media trends and algorithms, have good ideas for relevant content, and are at ease with scheduling and monitoring tools.
• You enjoy producing original audio-visual content by making and editing videos, taking pictures, and creating visuals with basic graphic design software.
• You understand how to convey messages in a simple and accessible way, including for people who are not native English speakers or are not familiar with the sector.
• Your English writing skills are top-notch – especially when it comes to grammar and spelling – and you are fluent in French. Spanish and/or Arabic are an asset.
• Some experience hosting webinars, organising workshops, analysing marketing data, or working with Customer Relationship Management systems may prove helpful.