Cowater International
KEY INFORMATION
Job Title: Communication and Knowledge Management Consultant – Lebanon
Position/ Contract Type: Long Term Consultancy
Duration of Initial Contract: 12 months, starting ASAP (up to a total of 110 days)
Position Location: Lebanon
Language Required: Arabic, English and French
Application Deadline: 25 January 2023
1. SUMMARY OF THE PROJECT
Launched in December 2021 and implemented by Cowater International, the Middle East Support Services Project (ME-FSSP) will primarily support the development and humanitarian objectives of Canada’s Middle East Strategy by providing administrative, financial, procurement, and logistical services in Jordan, Iraq, Lebanon and the region.
The Middle East Field Support Services (ME-FSS) will also support the regional development programming for the Government of Canada through the provision of technical specialists in gender equality, governance and human rights, and environment and climate action
2. BACKGROUND
Since 2016, Canada has committed over $585 million in international assistance for Lebanon as part of its whole-of-government Middle East Strategy. Programming funded by Canada improves access to education, livelihoods, health and protection services for both vulnerable Lebanese and refugees, in addition to providing essential services, such as water, sanitation, hygiene, shelter, food and cash assistance. In addition, Canada aims to promote gender equality with a particular focus on women and youth. Canada further supports Lebanon’s security and stability. Based on the rising demand for transparency and accountability to the public and the importance of visibility and communications, the objective is to amplify via social media, success stories, and other materials Canada’s support to Lebanon and the impact Canada’s programming is having on the country and its population.
3. OBJECTIVE
The consultant will provide technical support in Communication and Knowledge Management (CKM) aiming to inform program formulation and promote the visibility of Canada and its program in Lebanon, through using innovative CKM methods and tools. The consultant will support in capturing knowledge, success stories, best practices and lessons learned and communicating the results of the program to the general public and the government using Canada’s national and international media platforms, with the ultimate aim to increase the visibility of Canada in Lebanon and abroad. The consultant will highlight where the themes intersect and demonstrate how the program is adapted in an innovative way to the context. A special focus should be placed on communicating Canada’s contribution to the implementation of the Lebanon program, FIAP priorities, and Sustainable Development Goals in general and in particular SDG5 related to women’s rights and gender equality.
4. DESCRIPTION OF SERVICES AND DELIVERABLES
Description of services
In collaboration with the GAC Lebanon team and Canada’s implementing partners, the consultant will be responsible for developing and implementing communication and advocacy strategy and plan, including systems for capturing, generating, organizing and disseminating information and facilitating the effective use of data, knowledge and innovation for program formulation and visibility purposes.
Deliverables (as needed):
1. Develop a system to capture and share knowledge, and disseminate information on major progress and results of Canadian programming
2. Design communications and advocacy plans and materials for the program and develop strategies for their use
3. Research and identity on a regular basis media stories and feature stories within timeframes meeting agreed on corporate standards
4. Participate in the development of communication materials, presentations, articles, abstracts and posters for various audiences to ensure that the work of the program is well documented and publicized
5. Create profiles on platforms as appropriate and draft social media content to disseminate on embassy platforms including the embassy website
6. Map Canada-funded partners in Lebanon, including contacts and social media links and handles
7. Prepare an overview of Canada-funded projects in Lebanon by sector, geographic location and partner
8. Gather best practices and lessons learnt from partners and document them for sharing
9. Develop a visibility calendar of events, including d international days and advocacy topics
10. Develop other related products as deemed necessary and recommended
* * All tasks and deliverables will need to comply with donor media and communication guidelines.
* * Communication and social media materials need to be produced in English, French and Arabic.
5. ROLES AND RESPONSIBILITIES
The Advisor:
The Advisor is responsible to deliver the services described in section 4 of this TOR according to the agreed timelines, expected results, and deliverables outlined in the Service Requisitions/ Table, and any additional services as requested by the Technical Authority. The Advisor will provide technical support and advice to GAC’s programming teams in the area of Communication and Information Management. The Advisor will work in close collaboration with GAC field staff and HQ’s programming teams and assigned HQ Specialists, and whenever necessary with other consultants.
The Technical Authority (TA):
The TA, identified by GAC Lebanon is responsible for:
Ø The provision of service requisitions to the Advisor, including the approval of the Advisor’s assigned work and deliverables.
Ø Reporting to GAC on the completion of services and deliverables against the approved tasking as set out in the online Tracking Table and Service Requisition forms. A detailed reporting schedule will be agreed upon and attached to the contract.
ME-FSSP team:
Ø Managing the competitive process of identifying and hiring the Advisor, including signing the contract.
Ø Review and approve payments based on the invoices and timesheets submitted by the Advisor.
6. REPORTING
The Consultant is expected to work in close cooperation with GAC in Lebanon to produce reports as follows:
Ø The Advisor reports directly to ME-FSSP (Project Manager) who has full responsibility for the administration of the contract, including the approval of timesheets and invoices. Technical assignments including the Tracking Table, Service Requisitions and deliverables, evaluation of the quality of services and deliverables against the Tracking Table, etc. are approved by GAC’s TA in Lebanon. Reports include, but are not limited to:
Ø Financial reporting which consists of a detailed monthly invoice, covering the Advisor’s fees for the services rendered during the previous month indicating the date, the day and the number of hours worked for each day as well as any necessary and reasonable expenses incurred during the previous month, including all original receipts in support of the expenses claimed.
Ø Narrative, research or analytical reports, as requested by GAC.
7. LOCATION, TIMELINES AND ESTIMATED LEVEL OF EFFORTS
This contract will be valid until the 31st of December 2023. The advisor will be located in Lebanon. The Advisor must be ready to travel to different locations in Lebanon to support GAC’s development and, to a lesser extent, humanitarian assistance programs’ planning and monitoring activities and to meet with partners. The ME-FSSP PM must approve all travel prior to the travel.
The basis for payment and payment schedule will be based on a fixed-time rate contract.
The level of effort is estimated at up to 110 days depending on the needs and activities of the program. No activities/tasks should be undertaken without GAC Lebanon TA’s approval.
8. ADMINISTRATIVE ARRANGEMENTS
Ø The Advisor will report to the Cowater/ FSSP PM in Amman.
Ø The contract will be signed between Cowater International/ME-FSSP and the selected candidate.
Ø Work will be performed out of the Advisor’s own office and locations identified by GAC Lebanon, and the Advisor will be responsible for providing all required overhead, including maintaining internet access and an email account.
Ø The Advisor will be expected to use their own workspace, equipment and materials (office space is not provided).
Ø The Advisor will be paid according to the agreed-upon daily rate based on the level of effort reflected in the monthly financial report and requisition forms. Activities and services rendered should be in line with the Tracking Table (or requisition forms) agreed and approved by the TA.
9. EDUCATION
A minimum of a university degree in business, communications, English/French, marketing, media, journalism, or a relevant field.
10. EXPERIENCE
To be considered for the role, it is important that the Advisor has proven expertise and experience in the communication and knowledge management fields.
Ø Minimum 5 years of experience producing communication and visibility material for an international donor organization (donor, UN agency, INGO) in Arabic, English and French;
Ø Minimum 5 years of experience producing press releases and acting as a focal point media;
Ø Experience producing analytical reports based on data;
Ø Experience using proper judgment to maintain discretion and confidentiality;
Ø Professional in using MS applications (Word, Excel, Teams, etc.)
Ø Experience working with various web-based communications programs such as LinkedIn, Facebook, Twitter, WordPress, and SharePoint, among others.
Additional desirable qualifications:
Ø Familiarity with gender, inclusion, women’s economic empowerment, and food security issues;
Ø Experience in producing and implementing advocacy strategies and messages;
Ø Experience with graphic and/or video design tools (Adobe Creative Cloud desktop applications: Photoshop, Premier Pro, Acrobat, InDesign, Illustrator, etc.).
11. LANGUAGE REQUIREMENTs
Fluency (Advanced Professional Proficiency – level 4) in oral, reading and writing in English, French and Arabic languages. The description associated with the language requirement can be found at the following website: http://www.international.gc.ca/ifait-iaeci/test_levels-niveaux.aspx?lang=eng
How to apply
For your application to be considered, please send all requested documents to [email protected], with “Communication and Knowledge Management – Lebanon” in the subject line latest by 25 January 2023.
Candidates are encouraged to apply as soon as possible by sending the following documents:
- A CV indicating all similar experience, as well as the contact details (email and telephone number) with at least three (3) professional references.
- A brief statement as to why you consider yourself the most suitable for the assignment.
- Writing sample (report, press release, success story, etc).
- A Financial Proposal with the following format:
- The financial proposal should specify an all-inclusive daily rate in USD
- The financial proposal must be all-inclusive and consider various expenses that will be incurred during the contract, including the daily professional fee and when applicable any other relevant expenses related to the performance of services under the contract, excluding travel expenses.
Due to the large number of applications, we receive, we are able to inform only the successful candidate(s) about the outcome or status of the selection process. Qualified women and people with disabilities are encouraged to apply.
Kindly note that received CVs might be added to the ME-FSSP database for experts for potential future assignments.
ABOUT US
With more than 35 years’ experience, Cowater International is Canada’s global leader in management consulting services specializing in international development and has managed the implementation of over 800 projects in more than 80 countries around the globe. We work with governments, partner organizations, communities and civil society to design and implement sustainable solutions that generate lasting social, financial, and environmental impacts. Our adaptive approach to management has led to our award-winning work and recognition as one of Canada’s Best Managed Companies in 2017 and 2018. Headquartered in Ottawa, Canada, Cowater International also has corporate offices in Montreal, Quebec, Paris, France, Pretoria, South Africa, and London, United Kingdom, Nairobi, Kenya in addition to project offices in a wide variety of other locations across Sub-Saharan Africa and Asia.
We thank you for your interest in building a better tomorrow with Cowater International.