Commercial Insurance Advisor (Equest)

Cranbrook (Victoria Ave), BC, 535 Victoria Avenue N #300, Cranbrook, British Columbia, Canada Req #351

Wednesday, September 15, 2021

Westland Insurance Group Ltd has an exciting opportunity for a Commercial Insurance Advisor in Cranbrook, BC at our Victoria Ave. office. This individual will be responsible for assisting in managing a select group of accounts and is ideally suited for an experienced broker who provides the highest level of client service.

What We Offer

• A highly customer centric organization and position focused on service first
• High-growth company environment with great opportunity for personal development
• Competitive salary
• Comprehensive medical and dental benefits
• Diverse mix of staff and demonstrated work/life balance
• Career growth opportunities and continuing education programs

The Opportunity

Are you committed to a career in the commercial insurance business sector? Do you thrive in a busy, fast paced environment?

In This Role You’ll

• Assist in managing policy renewals, policy changes and cancellations in accordance with Client Service Strategy.
• Obtain, review, and submit underwriting information
• Build and maintain strong client relationships through proactive contact via phone, letter and email
• Employ expertise in the use of software and applications to manage leads and sell insurance
• Deliver exceptional client service resulting in high level of retention
• Respond to centralized mail/email inquiries and scans or mails out documentation
• Create and distribute renewal lists; produce renewal letters; and create required documentation packages such as binders and certificates of insurance.
• Follows up on overdue amounts and refer to sales team members as required
• Process new business, renewals, endorsements and cancellations as required and issue certificates to be reviewed/approved by sales team members.
• Audit coverage requests, claims notices and customer files to check for errors and missing documentation and follows up on same to resolve.

Here’s What You Bring

• Insurance Broker Level 2 License preferred, expectation to achieve once in role
• Minimum 2 years’ insurance experience
• Commercial insurance knowledge
• Strong communication and customer service
• Positive “can-do” attitude
• Strong spirit of teamwork
• Strong written and verbal communication skills, an active listener
• Excellent organizational and time management skills with the ability to prioritize

Westland Insurance Group is one of the largest and fastest-growing independent property and casualty insurance brokers in Canada. With a national network of 170 locations and over 2,000 employees, the company continues to expand coast to coast. Westland’s brokers provide expert advice to home, business, farm, life, and auto insurance clients. Since its founding in 1980, Westland has remained a family-owned company that is committed to supporting its local communities. For more information, please visit www.westlandinsurance.ca

Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equality and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves.

Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants’ disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]

Apply Now

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• Cranbrook (Victoria Ave), BC, 535 Victoria Avenue N #300, Cranbrook, British Columbia, Canada

Value