Client Relationship Manager

• Are you a highly experienced ambitious client account / relationship manager that strives in fast paced environments?
• Do you want to help many of the world’s leading companies to build their tech and digital capabilities?
• Do you love generating new business and building relationships with clients ?

If yes, then apply now and help companies and learners get the tech skills they need to meet the future head on!

As Client Relationship Manager you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

About The Role:

Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets.

Responsibilities:

• Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales
• Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
• Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
• Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
• Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets
• Deliver high levels of customer service that lead to long-term commercial relationships
• Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space
• Uncover revenue opportunities through thorough exploration of clients problem/need

About You:

• Ability to recognise buying signals and use influencing skills to create opportunities
• Persuasive verbal and written communication style, good presentation skills
• Demonstrable understanding of how to manage, prioritise, plan and execute your workload effectively
• Ability to understand customer/partner requirements, solve problems or close opportunities and only escalate when required (minimal supervision required)
• Ability to work independently in a high-pressured environment whilst maintaining a professional approach
• Ability to plan future sales opportunities/pipeline
• Strong attention to detail, whilst multi-tasking effectively Good commercial acumen

Candidate profile

Benefits:

• Access to free QA training courses to continue your personal development
• Time off to support the charities you love
• Access to innovative delivery methods, and exciting course material
• Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
• Receive specialist coaching and support from your education leaders
• 27 days annual leave + Bank Holidays + extended Christmas break
• Paid training days
• Medicash Plan
• Refer a Friend Scheme
• There’s also the opportunity to progress your career within QA Ltd

A Little More About QA:

QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations.