Client Executive

Our team is responsible for helping both new and existing customers make informed business decisions to better manage the ever-changing business ecosystem through our highly specialized information-enabled software and tools for Tax & Accounting professionals. Our software products drive productivity, data, content and research capabilities through world-class AI and machine learning. We measure our success by achieving new sales and retention targets as well as achieving high customer and employee satisfaction scores.

If you want to be a part of a high performing sales organization and have an immediate impact, apply today!

The Client Executive in our Tax & Accounting Professionals Large client segment leads renewal and upsell sales motions for existing accounts, driving retention during the renewal window as well as with periodic client consultation in order to maintain relationships.

About The Role

In this opportunity as a Client Executive, you will:

• Focuses on driving retention and achieving renewal targets by engaging existing customers
• Consults with customers to understand their needs and goals and partners with them to identify opportunities to meet/exceed customer needs and provides the right solutions to address those needs, and improve operations
• Covers higher complexity deals, including on-going proactive outbound engagement
• Identifies the best virtual channel for engagement with customers
• Validates customer needs, shapes product plans and drives deals to close
• Addresses client cancellations / concerns – consultant with clients to align client value to cost / negotiate solutions
• Supports in developing and executing territory growth strategies
• Possesses core knowledge across products within the subsegment, and engages Sales Specialists where deep product expertise is required to drive to close
• Understands specific customer archetypes and needs which are most prevalent within the subsegment and territory
• Uses an automated and insight-driven Salesforce workflow to progress deals

About You

You’re a fit for the role if you have/are:

• Bachelor’s degree is preferred
• Three or more years of consultative sales experience
• Communication
• Building Relationships
• Closing Skills
• Dealing with Challenges
• Influence & Persuade
• Negotiation

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• COVID-19 Response: Currently working remotely and following local COVID-19 bylaws and guidelines with the majority of our offices being remote until January 2022. Upon return, we will be embracing a hybrid work environment consisting of in-office and remote work
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
• Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
• Compensation: Base salary and a variable compensation that is directly related to your success

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on thomsonreuters.com.