Client and Community Outreach Officer (Ukraine response)

BACKGROUND

Since 1933, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded at the request of Albert Einstein, the IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC UK has grown rapidly and is now acknowledged for its high-quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender-based violence. IRC UK comprises approximately 160 staff. The IRC UK launched its first programme in the UK last year, working in partnership with local councils, to provide integration support to resettled refugees in Southeast England and has since expanded to providing education support to teachers and is now responding to arrivals from Ukraine.**

PERSON SPECIFICATION

Essential

· Minimum two years related professional experience working with refugees, migrants or other vulnerable populations;

· Excellent written and oral communication skills: the ability to communicate effectively with colleagues, partners and clients in English and Ukrainian and/or Russian language;

· The ability to conduct workshops and learning activities in a multi-cultural, multi-lingual setting;

· Solid diplomatic and networking skills: the ability to effectively manage a variety of internal and external relationships;

· Ability to handle confidential documents and sensitive information;

· Proficiency in using Microsoft Office, experience leading meetings or trainings via online platforms such as Microsoft Teams, Zoom, Skype;

· Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines;

· Ability to work as part of a team;

· Ability to travel regularly throughout the service delivery area.