East Suffolk and North Essex NHS Foundation Trust
The successful candidates will assist in providing an efficient, high quality, reception/clerical support service to Medical Imaging.
You will be working as part of a team of staff who cover reception duties and modality booking desks, dealing with referrals and booking patient appointments on the Computerised Radiology Information System (CRIS), dealing with telephone enquiries from patients, GP’s and the wider MDT team, scanning, filing, emailing and photocopying. Excellent communication and computer skills along with a confident and pleasant approach when dealing with patients and the general public is essential, along with the ability to work under pressure to strict deadlines with accurate IT skills.
Please note this advert may close early if sufficient applications are received.
You must have basic keyboard skills and have a clear and confident telephone manner. Ideally, you will have previous experience in a similar environment within an NHS setting, and knowledge of the hospital booking systems, Lorenzo and CRIS would be advantageous. You will need to have excellent organisational skills.
If you have the ability to work on your own initiative, be flexible, approachable, have good communication skills, with a polite telephone manner, and attention to detail, we look forward to hearing from you.
One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.
Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.
To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Find out about living and working with us – https://www.youtube.com/watch?v=GkPu7HphU8A
For further details / informal visits contact: Name: Karen Golding Job title: Operational Coordinator Email address: [email protected]
To apply for this job please visit www.esneft.nhs.uk.