Childcare Business Senior Coordinator

IRC Background:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933, the IRC is at work in over 40 countries and 28 U.S. cities helping people to survive, regain control of their future and strengthen their communities. The IRC in Salt Lake City (IRC SLC) opened in 1994 and provides resettlement services through extended case management to newly arrived refugees for up to 24-months as well as over twenty different programs to educate and empower refugees.

Job Overview:

Under the direction of the Small Business Program Manager, the Childcare Business Senior Coordinator will coordinate IRC SLC’s Refugee Family Child Care Microenterprise Development (RFCCMED) Program. This program assists refugees in starting new home based child care businesses. The program will reduce financial barriers to training and licensure by providing child care business entrepreneurs gap startup funding. The Senior Coordinator will be responsible for initiating, coordinating, and managing activities to accomplish goals of the Office of Refugee Resettlement’s (ORR) Refugee Family Child Care Microenterprise Development (RFCCMED) Program. The Senior Coordinator will oversee external partner coordination, program implementation, staff training and development, and grant program management. This is a full time, regular term position.

Major Responsibilities:

• Oversee coordination with refugee serving organizations and other partners and groups to conduct outreach, education and enrollment of participants.
• Coordinate closely with community partners including the English Skills Learning Center and Children’s Service Society Care About Childcare program on education, licensure, ongoing support and early childhood education training for program participants.
• Support grant management including proposal development, reporting, monitoring and evaluation.
• Supervise childcare business team; providing mentorship, leadership, and professional development opportunities.
• Support childcare business team in completing initial screening, assessment and orientation for eligible participants.
• Work with Economic Wellbeing team to provide participants with financial coaching, small business development.
• Provide one-on-one technical assistance to eligible and enrolled refugee clients in obtaining family childcare license and in starting a licensed family childcare business.
• Coordinate stipend disbursement with IRC SLC Finance team.
• Oversee tracking and data collection entry efforts for reporting and evaluation of the program.
• Maintain professional knowledge and skills by attending relevant workshops and training while continually reviewing professional materials and literature.
• Maintain professionalism, customer service, and uphold the IRC Way, the IRC’s code of conduct;
• Participate in program meetings, weekly staff meetings, staff development activities and national skills building trainings, calls, and communities of practice, while fully engaging as a member of the team;
• Support general office logistics, such as office support and front desk, as applicable and feasible;
• Comply with all policies, procedures, and protocols of the organization;
• Other related duties as assigned.

Job Requirements:
Education:

• Undergraduate degree, or equivalent professional experience, in Business, Small Business Development, Finance, Entrepreneurship, Education, or related field.

Work Experience:

• 2 years of professional experience working in, entrepreneurship, small business development or home based child care business development, preferred;
• 2 years of experience with adult education, training, community building, and/or community development, preferred.
• Experience supervising staff; preferably within a social services environment;
• Experience coordinating external partnerships, preferred;
• Experience managing federal grants, including supporting proposal development, reporting, and monitoring and evaluation;
• Previous experience working with individuals from diverse cultural and ethnic backgrounds and varying levels of literacy and numeracy;
• Experience working in a direct service role preferred;
• Experience and training in trauma-informed and person-centered services;
• Familiarity with or association with refugee communities in Salt Lake City highly desirable.
• 2 years of professional experience working in, entrepreneurship, small business development or home based child care business development, preferred;
• Experience with adult education, training, community building, and/or community development.
• Experience supervising staff; preferably within a social services environment;
• Previous experience working with individuals from diverse cultural and ethnic backgrounds and varying levels of literacy and numeracy;
• Experience working in a direct service role preferred;
• Experience and training in trauma-informed and person-centered services;

Demonstrated Skills & Competencies:

• Knowledge of and ability to conduct trainings on basic financial literacy and goal setting;

• Strong organizational skills including: multi-tasking, prioritizing, planning, and effective time management;

• Ability to work independently as well as on a close, collaborative team;

• Fluency in written and spoken English, with bi-lingual ability in a language commonly spoken by refugees in Salt Lake City, such as Arabic, Swahili, or Somali;

• Ability to communicate with limited-English speakers, and demonstrated multicultural experience;

• Ability to work with refugee participants, community leaders, community partners and volunteers from a variety of backgrounds;

• Competency in Microsoft Office required; additional technical skills an asset;

• Valid driver’s license, active insurance policy and access to reliable transportation.

Key Working Relationships:

Position Reports to: Small Business Program Manager

Position Directly Supervises: Childcare Business Senior Specialists, and other seasonal staff as needed. May supervise: Interns, and Volunteers as needed

Work Environment:

• Standard office work environment along with travel in and around the service delivery area
• Flexibility to work some Saturdays and some weekday evenings as needed to support programming.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.