Chief of Change Management and Field Support Section

UN High Commissioner for Refugees

Organizational Setting and Work Relationships The incumbent of the post advises the Finance Deputy Director and the Controller with the overall goal of ensuring that finance rules and regulations, policies and procedures are fully understood and properly implemented across the organization. This includes risk analysis and development of strategies regarding the operational impact of policies, procedures, projects, and other developments including changes to systems, structures, and staffing. The incumbent leads the Change Management and Field Support Section in the Division of Financial and Administrative Management (DFAM). The Section is responsible for ensuring the efficient and successful roll-out of initiatives relating to financial management and control, and the development and oversight of communications and training on financial management subjects. The Section also supports the Controller in the implementation of strategies to improve financial management capacity at UNHCR. This position includes direction and supervision of the Field Support function, which assists field operations in establishing or improving adequate and effective financial management systems, procedures, and internal controls, as well as building the capacity of field staff, to allow them to discharge their financial management functions. In coordination with the Global Learning and Development Centre (GLDC), the incumbent oversees the development and delivery of training programmes and workshops to fill finance knowledge gaps across the organization. The incumbent represents the Division in operational and structural reviews, liaises with the Emergency Service of the Division of Emergency, Security and Supply on the deployment of finance resources in emergency situations. S/he is responsible for the functional clearance of candidates for finance officer and project control officer positions across the organization, ranging from National Officers to P5. The incumbent has frequent contacts with senior and middle management staff in other Divisions, Bureaux and Field Offices. The incumbent reports to the Finance Deputy Director and has supervisory responsibility.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties – Guide the change management process of finance impacting projects, policies, procedures, and initiatives, ensuring that knowledge and capacity gaps are addressed to the right audience, through the right strategies and at the right time. Facilitate the use of technology and ensure the effective use of available digital tools and applications to support financial operations. – Design strategies and manage the implementation of plans to strengthen the financial and administrative capacity of the Organization, in support of the Controller’s strategic objectives. – As the focal point for training and capacity building of DFAM, in coordination with GLDC, guide the development and implementation of training programmes and capacity building initiatives on finance related matters across the Organization, with the overall aim of enhancing the financial management capacity within UNHCR. – Provide inputs on structural reviews of regional and field operations, in coordination with DHR and other units at HQ. – As the focal point of DFAM for functional clearances, manage the functional assessment process of candidates for finance and project control related positions in the Professional category from NO to P5 level. – Advise the Controller and other senior staff within the DFAM on various practical aspects related to the implementation by field operations of the accounting, finance and administrative rules, regulations, and procedures. – Identify systemic control weaknesses detected during field support activities or by other DFAM units and communicate such findings to the relevant policy development teams to facilitate their timely treatment. – In consultation with the senior management within DFAM and the Bureaux, and after having given due consideration to relevant internal and external audit findings as well as the available risk assessments in the ERM platform, identify field operations that require financial management support; manage the deployment of field support staff in order to assist local management in strengthening their financial and administrative management systems and to reduce risks of non-compliance with UNHCR rules, policies and procedures, as well as building the capacity of field staff, in order to allow them to discharge their financial management functions. – Liaise with the Emergency Service of DESS on the deployment of qualified finance and project control resources to emergency situations. – Discharge any other responsibilities/functions deemed necessary or as delegated by the Controller. – Target, initiate and implement change management initiatives. – Request input from the senior management of DFAM on training and capacity building initiatives. – Request input from the senior management of DFAM and other relevant Divisions on field support related issues. – Discuss field support mission reports with Bureaux and field operations. – Represent DFAM in structural reviews. – Functionally clear candidates for finance and project control related positions. – Represent DFAM in thematic meetings called by DHR. – Perform other related duties as required.

Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P5 – 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree

Field(s) of Education Finance, Business Administration, Public Administration, or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses Introduction to IPSAS, Certified Public Accountant (CPA), Chartered Accountant (CA) (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential Proven knowledge of IPSAS and its application in the UN system. Superior knowledge of UN financial regulations, UNHCR financial rules, policies, and procedures. Very good understanding of UNHCR/UN’s financial management environment. Practical knowledge of change management methodologies and deliverables. Experience in financial and/or administrative policy formulation and policy interpretation as well as demonstrated professional skills and experience in the design, development, and delivery of organizational capacity building initiatives. Good understanding of innovative technologies and business process automation. Experience in developing and delivering finance related training programmes for finance and non-finance audiences. Capacity to explain financial concepts in non-technical language to non-finance audiences. Supervisory experience of professional level staff in the areas of finance and/or administration.

Desirable Combined HQ and field experience in the areas of finance, administration or audit. Experience in business analysis and/or business re-engineering. Knowledge of French.

Functional Skills MG-Change Management FI-General Financial Management FI-Financial Accrual Accounting under internationally accepted standards (IFRS,IPSAS,etc) TR-Training Design and Material Preparation (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

C001L4 – Accountability Level 4 C002L4 – Teamwork & Collaboration Level 4 C003L4 – Communication Level 4 C004L4 – Commitment to Continuous Learning Level 4 C005L4 – Client & Result Orientation Level 4 C006L4 – Organizational Awareness Level 4 M001L4 – Empowering and Building Trust Level 4 M005L4 – Leadership Level 4 M004L4 – Strategic Planning and Vision Level 4 M002L4 – Managing Performance Level 4 M003L4 – Judgement and Decision Making Level 4 X006L4 – Policy Development & Research Level 4 X001L4 – Analytical Thinking Level 4 X009L4 – Change Capability and Adaptability Level 4

How to apply

For a full job description and to apply, interested candidates are requested to visit the UNHCR career page at www.unhcr.org/careers – click on the Vacancies tab and enter job ID 38567.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Please note that the closing date for positions advertised in the Addendum 3 to March 2022 Compendium is Wednesday 20 July 2022 (midnight Geneva time).


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