CEA & Forced Migration Content Development Consultant

Job Purpose

The consultant will be responsible for carrying out a learning analysis, researching existing materials and resources on CEA and Forced Migration, developing module materials and delivering a pilot training. The consultant will then also be required for additional days to work alongside the e-learning developer at inception(scoping) and testing of the e-learning.

Job Duties and Responsibilities

Specifically, the consultant will;

1. Carry out a “learning analysis” – to analyse the requirements of the course, the existing learning materials and assets already available, identify any gaps, and present a proposal for the structure and content of the module.
2. Based on needs, agreed structure and content in deliverable 1, working with Subject Matter Experts develop module materials including creation of content that does not exist e.g., case studies, videos etc.
3. Deliver a face-to-face pilot of the module to targeted audience to test the materials and collect feedback on relevance, duration, flow among others
4. Incorporate feedback into the materials and finalize the training module with clear facilitation note.
5. Provide support to the e-learning development consultant who will convert this module into e-learning course.

Consultancy outputs

The final outputs are:

• CEA and Forced Migration learning needs analysis report
• CEA and Forced Migration Module training materials and facilitation notes
• Pilot CEA and Forced Migration training module on a face-to-face basis (or remotely depending on current Covid-19 situation).

The deliverable expected is a comprehensive report setting out the key learning points to be included in the course, with clear references and links to where these are set out in existing IFRC materials, and to relevant existing learning resources, case studies, videos, or other multimedia content.

The Consultant will develop complete CEA and Forced Migration training module, pilot the module and refine the materials accordingly.

The Consultant will provide input to the e-learning consultant at the inception and testing stages.

Finally, it is required that the Consultant transfers ownership of developed source files to IFRC. The IFRC shall be entitled to all intellectual property rights, including, but not limited to, patents, copyrights and trademark, with regard to materials which bear a direct relation to, or are made in consequence of, the services provided to the IFRC by the consultant. The IFRC is the owner of all digital content created, as well as the source files used to package the course. Also, the consultant agrees to protect all IFRC intellectual property as required.

Method of delivery and reasons for selecting that method

The Consultant will apply adult learning methods in consultation with identified CEA subject matter experts (SME’s) in designing and development and delivery of the module.

The proposed module content will likely focus on seven key areas (this is subject to change based on the outcome of an ongoing learning analysis)

• Re-cap/introduction of CEA and Forced Migration, identifying key shared principles.
• Principles of inclusion and participation of affected people throughout the programme cycle.
• Clear communication with the community
• Information as aid in migration contexts (understand the information and communication needs of refugees and migrants)
• Accountability, feedback & complaints mechanisms in humanitarian responses to migration.
• Inclusion, Co-production, partnership.
• Post action monitoring, including satisfaction questions, for continuous development.

Education

• Relevant university degree or equivalent qualification.

Experience

• Proven experience with learning resource development for similar target audience.
• Proven experience and knowledge of both CEA and Forced Migration programming in IFRC

Knowledge, Skills and Language

Knowledge and Skills

• Excellent written communication and presenting skills.
• Willingness to work remotely with a diverse team.
• Proven teamworking skills.
• Excellent organizational skills and ability to determine priorities and meet deadlines

Language

• Fluency in English.

Competencies and Values

• Communications
• Collaboration & Teamwork
• Judgment & Decision Making
• National Society & Customer Relations
• Creativity & Innovation
• Building Trust
• Reporting