CCCM WORKING GROUP COORDINATOR

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE.

At CARE, we seek a world of hope, tolerance and social justice, where poverty has been overcome and people live with dignity and security. This has been our vision since 1945, when we were founded to send lifesaving CARE Packages® to survivors of World War II. Today, CARE is a global leader in the movement to eradicate poverty.

CARE is working in Syria to support vulnerable women, men, girls and boys affected by conflict. We work both through partners and through direct delivery of humanitarian assistance across different parts of Syria. In addition, CARE supports livelihoods recovery and resilience programming across Syria. Currently CARE’s core sectors in Syria are Food Security & Livelihoods (FSL), WASH, Emergency Response, Protection and Gender programming, working with over 120 staff in hubs across the country.

The focus of CCCM Working Group Coordinator is:

(1) to foster overall accountability to affected communities.

(2) ensure the technical quality of CCCM programming with the SSWG partners.

(3) coordinate the CCCM response in the displacement sites.

(4) significantly contribute to the general out-of-camp response planning and coordination via information management, CCCM programming, and advocacy, and

(5) advocate with all stakeholders towards a principled humanitarian response.

The scope of the SSWG focuses on the informal sites, informal settlements, and collective centers due to the high needs for coordination and CCCM services in the out-of-camp response and informal sites. SSWG does not aim to replace any other Camp Coordination structure, but rather complement other structures via focusing its activities on displacement sites not covered by other structures and via supporting the technical quality of CCCM programming as the SSWG partners work across all site typologies.

General responsibilities:

SSWG main role and responsibility is to ensure the inclusion of key humanitarian partners within the sector and ensure effective, impartial, and transparent coordination among members and the Working Groups active in NES. SSWG shall provide technical support to CCCM agencies and work with all key stakeholders (CCCM partners, UN agencies, Inter-Sector Working Group, the Whole of Syria structure for CCCM) on the harmonization of CCCM standards, the development of joint strategies and approaches, the improvement of service delivery in the informal settlements and collective centers, and the consolidation and mapping of the needs. Furthermore, SSWG will ensure that service coverage is improved and the Global CCCM programming goal for site closure, site handover, and durable solutions for those displaced is integrated in CCCM programming.

Job Responsibilities:

Ensure the development of an inter-site strategy and appropriate advocacy mechanisms

• • Develop an overall informal site, collective centers and informal settlements response strategy, together with the Camp Management and UN agencies (where required), and involving all key stakeholders, camp residents and local authority representatives.
    • Together with Camp Management and UN agencies(where required), ensure strong coordination with the NES Forum Inter-Sector Working Group for camp and site strategy development and for the establishment of sector specific standards in line with SPHERE standards.
    • Ensure that contingency planning and emergency preparedness measures are developed with relevant stakeholders, and these are shared with relevant stakeholders pending sensitivities; – Identify core advocacy concerns from Camp Management agencies and, through consultative processes and in link with Camp Management actors, lead on the necessary advocacy effort to relevant stakeholders, including authorities and donors. This is to be in-line with the NES Forum advocacy strategy and framework in order to avoid duplication and redundancy.
    • Advocate with authorities to ensure that humanitarian agencies/organisations have consistent access to informal sites, collective centers, and informal settlements where they provide assistance and protection to residents, and are able to conduct their work independently and in an environment that allows for confidentiality over sensitive information.
    • Together with Camp Management agencies, develop joint Working Group and Inter-Sector Working Group initiatives to ensure regular and consistent advocacy for cross-cutting issues in the informal sites, informal settlements, and collective centers.
    • Develop “exit”/transition strategy where feasible and ensure that appropriate durable solutions have been identified for the affected population.

Ensure accurate information management, response coverage and overall coordination

• Ensure the consolidation of population and needs data in informal sites from Camp Management, and/or partners and sectors working via the support of sector coordinators and the Inter-sector Working Group in informal settlements and sites where no agency is identified for Camp Management purposes.
• Propose and coordinate, through Camp Management agencies on the ground, needs assessments, including participatory assessments, in collaboration with relevant stakeholders. Ensure that all relevant partners are involved in site needs assessment and analysis; Ensure site needs assessment results are shared with assessed community in an accountable and participatory manner involving all relevant stakeholders.
• Work closely with Camp Management agencies and build upon existing initiatives. Support the establishment and maintenance of effective and harmonized information management mechanisms and tools to provide an analysis of services (who is doing what, when and where), population statistics (IDPs), and support sectoral Working Groups on the evidence-based consolidation of gaps raised by Camp Management agencies or partners per sector.
• Support efforts to collect and share accurate and up-to-date information on informal sites, informal settlements and collective centers.
• Support Camp Management effort to implement and harmonize CCCM tools, processes, and procedures.
• Develop/streamline methods to share information, including monthly updates, ad hoc updates, displacement updates.
• Produce analytical reports, including but not limited to: trends and patterns of protection risks, population movements, and humanitarian needs.
• Support the registration efforts of Camp Management, local authorities and/or NGO partners’ in informal sites, informal settlements, and the collective centers paying particular attention to gender, age and diversity among affected populations.
• In collaboration with and in support of the Camp Management agencies, partners and Inter-Sector Working Group, ensure precise and strong donor advocacy for sustainable coverage of the needs in camps and the integration of minimum standards at funding allocation stage (this includes CCCM activities’ related funding tracking,

Set standards for CCCM in camps, informal sites and informal settlements & capacity building

• • Work together with the Camp Management agencies, partners and UN agencies to harmonize standards between formal camps and informal sites pragmatically in terms of service delivery, taking into consideration the inherent unique challenges to the NES context.
    • Develop Standard Operating Procedures (SOPs) for service delivery and overarching CCCM framework, jointly with the Inter-Sector Working Group and CCCM Partners, and support Camp Management agencies and partners on adherence to minimum standards through capacity building and guidance as needed.
    • Ensure referral mechanisms are in place and functional, and/or assist for their development where they do not yet exist.
    • Coordinate the delivery of CCCM and/or Camp Management trainings for SSWG members with the support of SSWG partners’ technical focal points; this also includes other humanitarian partners, local authorities, and community members.

Ensure that protection standards are pro-actively mainstreamed, implemented, and monitored

• Engage in the promotion and implementation of protection minimum standards and in their mainstreaming in CCCM in consultation with Camp Management, UN agencies, and partners. In particular, support the mainstreaming of Protection against Sexual Exploitation and Abuse (PSEA) measures and further support the establishment and promotion of relevant referral mechanisms.
• Together with Camp Management agencies and partners, develop cross sectoral Accountability to Affected Populations (AAP) strategies and promote them across actors responding in camps, informal sites and informal settlements, including through support to key initiatives such as Communication with Communities (CwC).
• Support the establishment of streamlined, appropriate, and transparent Complaint and Feedback Mechanisms (CFM), accessible to affected population including the vulnerable groups; – Ensure partners’ and local authorities’ knowledge of and adherence to International Humanitarian and International Human Rights Laws, the Guiding Principles on Internal Displacement, and other relevant legal mechanisms.
• Together with Camp Management agencies and the Inter-Sector Working Group, promote and support the training of humanitarian partners and other Working Group members to improve the mainstreaming of protection

Ensure reinforced coordination between all stakeholders with appropriate and efficient proxy mechanisms adapted to the NES context

• Ensure that information sharing and coordination mechanism enable data consolidation from Camp Management agencies and between all stakeholders, as well as efficient re-sharing mechanisms between INGOs, Local NGOs, UN Agencies, Local Authorities, NES Forum/Inter Sector Working Group.
• Facilitate the communication process between sectoral Working Groups and Camp Management agencies, as needed, through participative approach and pro-active information sharing; – Ensure that adequate reporting and monitoring mechanism are in place to review the impact and progress against implementation plans; (including two-way communication to ensure accurate and appropriate prioritization).
• Actively engage partners in other sectors and advocate for the expansion of service provision in key areas of needs.
• Coordinate the integration of cross-cutting issues in the work of the SSWG, including age, gender, environment and diversity.
• Establish regular coordination workshops at site- and inter-site levels to foster a common understanding of response priorities through the analysis of needs, response interventions, and potential gaps. Utilize this gap analysis for advocacy to donors and authorities, so as to ensure the principled and sufficient delivery of aid.
• Support the SSWG and NES Forum in the coordination of transition from formal/informal camps and collective centers to more durable solutions as possible; coordinate and manage the shift between static and mobile CCCM when appropriate by SSWG partners, UNHCR, and local authorities; and capacity training of SSWG members.

Education:

• Bachelor’s degree in humanitarian studies, development, international affairs, or a related field
• Desired : Masters degree in humanitarian studies, development, international affairs, or a related field Certificate in CCCM

Experience / Technical skills:

• At least 3 years of experience in project implementation or humanitarian coordination in the field,
• Familiarity with the humanitarian system and donors.
• Excellent communication skills.
• Ability to coordinate and manage staff, being a strong team player.
• Ability to engage with local authorities on challenging issues.
• Proven ability to work creatively and independently both in the field and in the office.
• Ability to organize and plan effectively.
• Ability to work with culturally diverse groups of people.
• Ability to travel and work in difficult conditions and under pressure
• Fluent English skills required

Desired :

• Coordination experience in a cluster system is strongly desired.
• CCCM Knowledge of Arabic is an asset