Caseworker

Opportunity

This is an exciting opportunity for an individual interested in refugee, human rights, and immigration/international law, and to be part of a growing organization that makes an impact on the lives of refugees.

Responsibilities

• Manage post-submission client caseload check-in schedule
• Serve as main point of contact for clients who have updates for IRAP after the formal submission of their application to an adjudicator
• Conduct client screening and intake interviews, over the phone and in person.
• Draft intake, correspondence, and other documents as needed
• Organize/update case files and maintain client file database
• Attend occasional trainings, capacity-building meetings, and other events relevant to human rights and refugee issues
• Other duties as assigned

Qualifications

• BA in legal and / or humanitarian field or related fields – MA in related field is a plus
• Lebanese national or legal resident
• Arabic fluency required, native speaker level preferred
• Fluent in spoken and written English
• Ability to be flexible in a fast-paced and high-pressure work environment
• Highly organized and motivated with excellent time management skills
• Able to multitask and manage a high volume workload
• Strong interpersonal and communication skills
• Sensitivity to client empowerment and to working with clients of all backgrounds, including LGBTI clients, survivors of trauma, and other vulnerable populations.
• Prior nonprofit/NGO employment is a plus, especially in the international humanitarian context
• Proficiency with Microsoft Suite and Google Suite.

Location: The candidate will work in IRAP’s Lebanon office in Beirut.

Compensation

The annual full-time equivalent salary range for this position is $61,545 – $82,771 commensurate with experience and office location.

Benefits

IRAP’s benefits vary across office locations, and IRAP seeks to offer equitable and generous benefits to all employees. IRAP’s U.S. benefits include:

Fully paid family health insurance

Retirement options

Extensive PTO (20 or more vacation days & 19 org-wide holidays)

Comprehensive leave time for sickness

Disability and parenting (4 months of parental leave)

Reimbursement for work from home equipment

Generous opportunities for professional development